Senior Manager, Commercial Insights & Analytics

American Express Global Business Travel; Manchester; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading travel services company based in Manchester is seeking a Senior Manager for its Commercial Insights & Analytics team. In this role, you will collaborate with cross-functional teams to leverage data for strategic decision-making, driving improvements in client satisfaction and retention. Suitable candidates have a Master's degree and 8+ years of experience in analytics, along with strong SQL and storytelling abilities. The company provides a supportive environment that values inclusivity and offers flexible benefits.

Benefits

Health and welfare insurance plans

Retirement programs

Parental leave

Access to 20,000 courses on the learning platform

Qualifications

• 8+ years of work experience in analytics or business environments.
• Very strong programming background, especially in SQL.
• Solid understanding of machine learning models.

Responsibilities

• Collaborate with internal partners to define problems and deliver solutions.
• Translate complex analytical findings into actionable insights.
• Work with data governance to improve data quality and accessibility.

Skills

Machine learning

SQL proficiency

Relationship management

Analytical thinking

Storytelling with data

Education

Master's degree or equivalent in machine learning, computer science, statistics, or mathematics

Job description

A leading travel services company based in Manchester is seeking a Senior Manager for its Commercial Insights & Analytics team. In this role, you will collaborate with cross-functional teams to leverage data for strategic decision-making, driving improvements in client satisfaction and retention. Suitable candidates have a Master's degree and 8+ years of experience in analytics, along with strong SQL and storytelling abilities. The company provides a supportive environment that values inclusivity and offers flexible benefits.