Senior Lettings Negotiator

Your Move (Franchisee); Newton Abbot; On-site; GBP 21,000 - 23,000; Full time

Job summary

A property management company in Newton Abbot is seeking a Senior Lettings Negotiator to manage rental properties and lead a team. This role requires strong negotiation skills and experience in lettings. The ideal candidate will drive business growth while maintaining excellent client relationships. Benefits include a competitive salary with performance-based commissions, car allowance, and opportunities for career progression.

Benefits

Competitive salary

Car allowance

23 days annual leave

Birthday off

Career progression opportunities

Health insurance

3% Pension contributions

Team incentives and bonuses

Qualifications

• At least 2-4 years of experience in a lettings negotiator or senior role.
• In-depth understanding of the lettings market and industry legislation.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Lead and mentor junior lettings negotiators.
• Manage a portfolio of rental properties for landlords.
• Generate new business opportunities and market the lettings service.

Skills

Lettings experience

Negotiation skills

Client relationship management

Organizational skills

Technology proficiency

Education

ARLA qualification

Tools

CRM software (e.g., Reapit)

Microsoft Office Suite

Job description

Overview

Job Title: Senior Lettings Negotiator

Location: Newton Abbot

Salary: £21,000 to £23,000 plus commissions

We are looking for an experienced and results-driven Senior Lettings Negotiator to join our growing team. In this key role, you will take on additional responsibilities, lead negotiations and manage a portfolio of properties. You will drive business growth, mentor junior team members, and ensure exceptional service for both landlords and tenants. If you have a proven track record in lettings, excellent leadership skills, and a passion for property, we want to hear from you!

Key Responsibilities

• Leadership & Team Support: Lead by example, provide guidance and support to junior lettings negotiators and assist in their professional development.
• Mentor and train new team members, helping them develop the skills necessary to succeed in a competitive lettings market.
• Assist in the development of training materials and processes to improve team performance and ensure best practices are followed.
• Conduct regular one-on-one meetings with junior team members to assess performance and provide feedback.
• Property Letting & Negotiation: Manage a portfolio of rental properties, ensuring maximum occupancy and achieving optimum rental yields for landlords.
• Lead negotiations with tenants and landlords on rental terms, pricing, and other conditions, ensuring both parties\' needs are met.
• Provide expert advice on market trends, property pricing, and rental strategies to guide landlords in making informed decisions.
• Oversee the lettings process from property viewings to contract signing and tenant move-in, ensuring all aspects run smoothly.
• Client Relationship Management: Build and maintain strong relationships with landlords and tenants, ensuring their needs are met and expectations are exceeded.
• Resolve tenant or landlord issues quickly and professionally, maintaining high levels of client satisfaction and fostering long-term relationships.
• Act as the main point of contact for landlords, managing expectations and addressing concerns promptly and professionally.
• Ensure effective communication and coordination between the lettings team, landlords, tenants, and other stakeholders during the tenancy process.
• Business Development: Actively generate new business opportunities by identifying and securing new landlords and rental properties.
• Proactively market and promote the company\'s lettings services, building brand awareness and expanding the client base.
• Attend property viewings, networking events, and industry meetings to grow your professional network and generate leads.
• Contribute to business development strategies and identify areas for growth and improvement in the lettings department.
• Administration & Compliance: Ensure all property listings, documentation, and records are up-to-date and compliant with current legislation and industry standards.
• Oversee the preparation of tenancy agreements, conducting reference checks, and ensuring that all contracts meet legal requirements.
• Maintain accurate and organized records of property transactions, tenant information, and client communications within CRM systems.
• Ensure compliance with industry regulations and best practices, keeping up-to-date with changes in legislation and policy.

Key Skills and Qualifications

• Experience: At least 2-4 years of experience in a lettings negotiator or senior role, with a proven track record in property lettings and negotiations.
• Market Knowledge: In-depth understanding of the lettings market, industry legislation, and best practices in property management.
• Communication Skills: Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Organizational Skills: Strong organizational and time-management abilities, capable of managing multiple tasks and priorities effectively.
• Client-Focused: Ability to build and maintain long-lasting client relationships, delivering exceptional customer service.
• Technology Proficiency: Proficiency in property management software, CRM systems (e.g., Reapit), and Microsoft Office Suite (Word, Excel, PowerPoint).
• Licensing: A full, clean driving license may be required (depending on role location).
• Qualifications: ARLA (or similar) qualification is desirable but not essential.

Benefits

• Competitive Salary with performance-based commission structure circa £10,000 per annum
• Car allowance - £3600 per annum
• 23 days annual leave
• Your Birthday off
• Opportunities for Career Progression into management roles and beyond
• Ongoing Professional Development & Training to support career growth and enhance industry knowledge
• Health Insurance and other health-related benefits
• 3% Pension Contributions to help you plan for the future
• Dynamic and collaborative work environment where your ideas and contributions will be valued
• Additional perks such as team incentives, bonuses, and rewards for performance

How to Apply

If you have the experience, drive, and passion to lead in this role, please apply now!

We look forward to receiving your application!

Edward Rose Property Group is an equal opportunity employer and encourages applicants from all backgrounds.