Senior Legal Counsel - Litigation

Michael Page Legal; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading legal recruitment firm in the UK seeks a Litigation lawyer to manage in-house litigation and regulator complaints. You will ensure fairness, maintain documentation, and conduct redress calculations. The ideal candidate has experience in dispute resolution and a solid understanding of FCA regulations. A competitive salary and benefits including a company car scheme and bonus are offered.

Benefits

Company car scheme

Bonus

Qualifications

• Experience as a Dispute Resolutions Specialist or litigator.
• Proficiency in advising on complaints in financial services.
• Strong understanding of DISP requirements regulated by the FCA.
• Excellent communication and documentation skills.

Responsibilities

• Investigate and resolve regulator complaints promptly.
• Manage company litigation end to end with clear documentation.
• Conduct redress calculations as per FCA DISP rules.
• Update and communicate effectively with senior stakeholders.

Skills

Dispute resolution expertise

Stakeholder management

Redress calculations proficiency

Complaint investigation skills

Presentation skills

Education

Qualified solicitor with relevant experience

Job description

An excellent opportunity for a Litigation lawyer to make the move in-house.

Client Details

A globally recognised leading player in the Automotive sector.

Description

• Investigate and resolve regulator complaints promptly, ensuring fairness for clients.
• Manage company litigation end to end maintaining a clear and well organised case management system.
• Precise and organised documentation of disputes, ensuring up-to-date case files
• Communicate effectively with the business for resolution and updates. Key senior Stakeholder management.
• Conduct precise redress calculations as per Financial Conduct Authority (FCA) DISP rules.
• Manage the relationship with the Financial Ombudsman (FOS) - chairing meetings and tracking communications.
• Assist with data collection and management of reporting to FCA and Financial Ombudsman for complaints handling.
• Collaborate regularly with the customer resolutions team - assisting with templating responses and tracking process.
• Assist with analysing root causes, identify trends and propose solutions as lead by the resolutions teams
• Update senior staff with analysis findings and updates.
• Assisting with litigation matters - consumer finance disputes, debt recovery, customer satisfaction complaints, etc.
• Working on litigation cases preparing paperwork, liaising with counsel, attending Court if necessary either as witness or with counsel.

Writing legal reports and advice noted to the business as well as ad hoc advice as needed on a variety of subject matters.

Profile

• Previous experience working as a Dispute Resolutions Specialist, litigator in a similar role.
• Experience in overseeing advice & administration complaints in financial services.
• Proficiency in conducting redress calculations
• A qualified solicitor wiht demonstrable relevant expereince.
• Strong understanding of DISP requirements, as regulated by the FCA.
• Skilful in investigating complaints, composing acknowledgments, & delivering conclusive responses within regulatory timeframes.
• Excellent people skills and presentation skills.

Full UK Driving licence (travel will be required for Court on occasion).

Job Offer

A competitive base salary and benefits package that includes a company car scheme + bonus.