Senior Legal Counsel, Carrier Management Team

Vonage; Basingstoke; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud communications company is looking for a Senior Legal Counsel to provide legal support to its global Carrier Management Team. You will manage and negotiate various contracts, provide legal advice on risk mitigation, and work with multiple internal teams. The ideal candidate is a UK-qualified solicitor with over 7 years of in-house experience in SaaS technology. This role offers competitive compensation and a collaborative work environment.

Benefits

Unlimited discretionary time off

Tuition reimbursement

Career advancement opportunities

Qualifications

• 7+ years PQE in a fast-paced, sales-driven tech company.
• Experience managing complex, high-pressure transactions.
• Skilled in navigating cross-functional reviews and approvals.

Responsibilities

• Manage a pipeline of Carrier Management Team deals.
• Provide legal guidance on risk-mitigation and disputes.
• Collaborate with internal teams to develop practical solutions.

Skills

In-house legal experience in tech companies

Negotiating with MNOs and MVNOs

Data privacy laws knowledge

Attention to detail

Multitasking and stakeholder management

Education

UK-qualified solicitor or barrister

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters:

In recent years Vonage has embarked on an ambitious and exciting growth strategy which has led to a significant transformation of the business and most recently, it led to the acquisition by global Telco powerhouse Ericsson.

Vonage is looking to hire a full time senior legal counsel focussed on providing Legal support to our global Carrier Management Team (CMT).

Key Responsibilities:

• Manage a pipeline of CMT deals, negotiating a wide range of agreements including carrier contracts (SMS and telecom), network operator agreements, and contracts with MVNOs, start-ups, aggregators, service providers, regulators, and other suppliers.
• Provide legal guidance on risk-mitigation and disputes relating to, and other management of, traffic that is phishing or smishing-related, unsolicited, artificially-inflated or otherwise fraudulent or deceptive.
• Report to the Head of Products, Partnerships, & Procurement as part of the Legal team.
• Proven track record in negotiating with major MNOs and MVNOs, including on counterparty templates and bespoke agreements.
• Comfortable working with international counterparties across diverse jurisdictions.
• Strong understanding of the telecoms regulatory landscape and its commercial implications.
• Work with internal teams (e.g., carrier, sourcing, product, security, regulatory, compliance) to mitigate the risk to the business and develop practical solutions and strategies to ensure the effective management of our suppliers, carrier partners, and aggregators.
• Provide legal guidance on the development of new products and services.
• Collaborate with product legal to ensure E2E support for Vonage products and services.
• Enhance and standardize contract templates, processes, and procedures for a global framework that enables effective E2E management of suppliers, aggregators, and carrier partners.

What you’ll bring:

• UK-qualified solicitor or barrister with 7+ years PQE and strong in-house legal experience in fast-paced, sales-driven tech companies.
• Proven ability to manage complex, high-pressure transactions, particularly with MNOs and other carrier partners.
• Skilled in navigating cross-functional reviews and approvals for varied engagement types.
• General knowledge of data privacy laws (including GDPR) with experience integrating compliance into commercial work.
• Exceptional attention to detail, verbal/written communication, and diplomacy to drive consensus.
• Proactive, self-motivated team player with proven multitasking and stakeholder management skills.
• High integrity with a commitment to ethical standards and effective transactional leadership.
• Business-oriented mindset with strong acumen, problem-solving and project management skills.

How you’ll benefit:

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. #LI-RE1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.