Senior IT Technician

C4S Search Ltd; United Kingdom; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading IT services company in Swindon is seeking a Senior IT Technician to manage and maintain their IT infrastructure. The successful candidate will ensure security, continuity, and optimal performance. Key responsibilities include managing security, overseeing the network and server infrastructure, and developing the IT Business Continuity Plan. Expertise in Microsoft Active Directory and network management is essential. The role offers a competitive salary along with comprehensive benefits including private medical insurance and annual leave.

Benefits

Private Medical Insurance

Company contributions to Pension Scheme

Death in Service Benefit

23 Days Annual leave - increasing after 1 years service

2 Day Volunteering Days

On-site Parking and Gym

Qualifications

• Proven experience as a Senior IT Technician or similar role.
• Strong knowledge of Microsoft Active Directory administration, including Azure and M365 integration.
• Expertise in network and firewall management, including WAN IPsec tunnels and troubleshooting.

Responsibilities

• Managing cyber and physical security of IT infrastructure.
• Overseeing network and server infrastructure.
• Developing and testing the IT Business Continuity Plan.

Skills

Microsoft Active Directory administration

Network and firewall management

Microsoft Hyper-V

Microsoft 365 core applications

Interpersonal skills

Problem-solving

Tools

Datto backup software

Job description

Location: Swindon, Wiltshire

Salary: £35,000 - £45,000 dependant on experience

Contract: Full-time, Permanent

Working Arrangement: Office-based with occasional out-of-hours work for maintenance

ABOUT THE BUSINESS

This is an exciting opportunity to join a well-established organisation with a strong reputation for innovation and excellence. The company is experiencing continued growth and is committed to maintaining robust IT systems to support its operations. With approximately 150 users across two sites, the business values resilience, security, and efficiency in its technology infrastructure.

THE SENIOR IT TECHNICIAN OPPORTUNITY

As a Senior IT Technician, you will play a pivotal role in managing and maintaining the organisation’s IT infrastructure. Reporting to the Head of IT, Transformation and Facilities, you will oversee day-to-day IT operations, ensuring security, continuity, and optimal performance. Key responsibilities include:

• Managing cyber and physical security of IT infrastructure, including vulnerability and patch management.
• Overseeing network and server infrastructure, access management, and ticketing system support from first to third line.
• Developing and testing the IT Business Continuity Plan to ensure resilience.
• Handling IT asset management, including procurement, lifecycle management, and inventory control.
• Administering SaaS business applications and managing company mobile devices, including MDM.

YOUR KEY SKILLS

To succeed in this role, you will need:

• Proven experience as a Senior IT Technician or similar role.
• Strong knowledge of Microsoft Active Directory administration, including Azure and M365 integration.
• Expertise in network and firewall management, including WAN IPsec tunnels and troubleshooting.
• Experience with Microsoft Hyper‑V, VM creation, and backup/restore procedures.
• Proficiency in Microsoft 365 core applications (SharePoint, Exchange, OneDrive).
• Familiarity with Datto backup software.
• Excellent interpersonal, communication, and organisational skills.
• Ability to work under pressure, prioritise tasks, and solve problems effectively.
• Experience supporting hybrid working arrangements and managing junior staff.

BENEFITS

What we Offer:

• Private Medical Insurance
• Company contributions to Pension Scheme
• Death in Service Benefit
• 23 Days Annual leave - increasing after 1 years service
• 2 Day Volunteering Days
• On-site Parking and Gym

If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office.

C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.