Senior IT Support Engineer — Onsite Escalation Lead

Bluetree Group; Rotherham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading online printing company in Rotherham is seeking a Senior IT Support Engineer to join their IT team. In this office-based role, you will act as a subject matter expert and solve complex IT issues while providing advanced support. The role offers a salary between £35,000 and £45,000 per annum, requiring strong technical skills and proactive problem-solving abilities. If you are passionate about IT and eager to contribute to a dynamic team, we encourage you to apply.

Benefits

Enhanced maternity/paternity package

Health cash plan

Company pension

Free on-site parking

22 days annual leave

Qualifications

• Strong technical expertise and proactive problem-solving.
• Ability to manage server and infrastructure administration.
• Experience with virtualization and storage solutions.

Responsibilities

• Administer and maintain servers and infrastructure.
• Provide support for end-user devices.
• Advise staff on technical queries.

Skills

Advanced knowledge of Microsoft products in hybrid environments

Strong understanding of networks and network security

Hands-on experience with Active Directory and MS365

Excellent problem-solving skills

Strong communication skills

Tools

Docker

JIRA

Google Suite

Job description

A leading online printing company in Rotherham is seeking a Senior IT Support Engineer to join their IT team. In this office-based role, you will act as a subject matter expert and solve complex IT issues while providing advanced support. The role offers a salary between £35,000 and £45,000 per annum, requiring strong technical skills and proactive problem-solving abilities. If you are passionate about IT and eager to contribute to a dynamic team, we encourage you to apply.