Senior IT Infrastructure Engineer — Cloud & Transformation

Digital Preservation Coalition; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A governmental department in Greater London seeks a Senior IT Infrastructure Engineer to enhance cloud services and infrastructure in support of their IT transformation program. The role involves collaborating with IT teams and business users to improve service delivery and resolve issues. The ideal candidate should have extensive experience in technology support and service management activities.

Qualifications

• Broad experience in a technology support environment.
• Experience in service delivery activities.
• Knowledge of service management and customer satisfaction.

Responsibilities

• Develop and support cloud services and systems infrastructure.
• Collaborate with delivery teams to improve products and services.
• Identify and resolve issues and user needs.

Skills

Cloud services

IT service delivery

Incident management

Change management

Configuration management

Tools

SharePoint

O365

VoIP

Job description

A governmental department in Greater London seeks a Senior IT Infrastructure Engineer to enhance cloud services and infrastructure in support of their IT transformation program. The role involves collaborating with IT teams and business users to improve service delivery and resolve issues. The ideal candidate should have extensive experience in technology support and service management activities.