Senior IT Infrastructure & Cloud Services Engineer

Digital Preservation Coalition; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A renowned archival organization in the UK is seeking a Senior IT Infrastructure Engineer to support their IT Operations team. Your role will involve enhancing cloud services and infrastructure while collaborating with various teams to tackle user needs and service improvements. Candidates should have extensive experience in technology support and IT service delivery. This position plays a crucial part in the ongoing digital transformation efforts and aims to elevate the quality of IT services provided.

Qualifications

• Broad experience in a technology support environment with various tools.
• Experience in IT service delivery activities including service management.
• Ability to identify and resolve user needs and issues.

Responsibilities

• Support the IT transformation programme at The National Archives.
• Work on cloud services and systems infrastructure.
• Collaborate with IT Operations delivery teams to design and improve services.

Skills

Cloud services

Service management

Incident management

Change management

Configuration management

Customer satisfaction

Tools

SharePoint

O365

VoIP

LAN and WAN network

Storage and backup solutions

Job description

A renowned archival organization in the UK is seeking a Senior IT Infrastructure Engineer to support their IT Operations team. Your role will involve enhancing cloud services and infrastructure while collaborating with various teams to tackle user needs and service improvements. Candidates should have extensive experience in technology support and IT service delivery. This position plays a crucial part in the ongoing digital transformation efforts and aims to elevate the quality of IT services provided.