Senior Investment Operations Manager

lloyds banking group; Halifax; Hybrid; GBP 83,000 - 99,000; Full time

Job summary

A leading financial institution is seeking a Senior Investment Operations Manager responsible for delivering operational excellence in pensions investment. The role requires extensive investment operations experience and involves managing key supplier relationships, driving process improvements, and overseeing asset transitions for pension schemes in a hybrid working environment with competitive benefits.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days' holiday

Wellbeing initiatives

Qualifications

• Extensive experience in investment operations, ideally within asset management or large UK DB schemes.
• Experience in DC transformation projects and operational oversight.
• Proven track record in contributing to large-scale change projects.

Responsibilities

• Facilitate cash movements within DB schemes to meet pension payments.
• Manage relationships with global custody providers.
• Lead asset transitions for DB and DC schemes.

Skills

Investment operations experience

Supplier management

Stakeholder management

Leadership

Process improvement

Job description

End Date

Monday 06 October 2025

Salary Range

£83,411 - £98,130

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Title: Senior Investment Operations Manager

Location(s): Edinburgh, Leeds, Halifax or Bristol

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Are you passionate about delivering operational excellence in pensions investment? This is a fantastic opportunity to join the Group Pensions team and lead the investment operations function across our Defined Benefit (DB) and Defined Contribution (DC) schemes.

This is a pivotal role in managing key supplier relationships, overseeing asset transitions, and driving process improvements that enhance outcomes for our Defined Benefit (DB) and Defined Contribution (DC) pension scheme members and stakeholders. Working closely with the Chief Investment Officer and other internal teams, this role will shape the future of investment operations in a dynamic and evolving pensions landscape.

Responsibilities

• Facilitate cash movements within DB schemes to meet pension payments, investment calls, and changes, while forecasting short-term cash requirements (up to 6–9 months ahead).
• Manage relationships with global custody providers delivering custody, accounting, and collateral services.
• Liaise with investment managers’ operational teams and external Operational Due Diligence (ODD) suppliers.
• Monitor investment costs and coordinate with external partners such as longevity swap providers and consulting firms.
• Lead asset transitions for DB and DC schemes, ensuring secure and efficient execution.
• Oversee operational interactions with investment managers and provide ODD oversight.
• Continuously improve operational processes, ensuring robust controls and efficiencies.
• Champion best practices and regulatory compliance, adapting procedures to industry standards and emerging technologies.
• Provide guidance and support to team members, fostering a culture of learning and growth.
• Monitor the investment landscape and identify areas of change, such as use of blockchain technology to support collateral management.

What you'll need

• Extensive experience in investment operations, ideally within asset management or large UK DB schemes.
• Experience in DC transformation projects and operational oversight.
• Strong supplier and stakeholder management skills.
• Proven track record in contributing to large-scale change projects.
• People management experience and ability to lead cross-functional collaboration.

In-depth knowledge of:

• Global custody operations
• Collateral management
• Longevity swaps
• Asset transitions for DB and DC schemes
• Cash operations and money market fund selection
• DC scheme operations, including error correction

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Do you want to do amazing work, that’s exciting and makes a difference to millions of people. Join our journey!

At Lloyds Banking Group, we\'re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\'ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\'ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we\'ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\'ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We\'re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.