Senior Infrastructure Engineer

Razorblue Group; Stockton-on-Tees; On-site; GBP 45,000 - 55,000; Full time

Job summary

A tech company in Stockton-on-Tees is looking for a Senior Infrastructure Engineer. Responsibilities include resolving infrastructure issues, mentoring staff, and ensuring optimal system performance. The ideal candidate will have strong customer service skills, relevant certifications, and extensive experience in infrastructure technologies. The role offers a salary range of £45,000–£55,000 and benefits including hybrid working and funded training.

Benefits

Base salary of £45,000-£55,000

25 days holiday + public holidays

Fully funded training and accreditations

Private Health Insurance

Life insurance

Flexible working

Quarterly team social fund

Qualifications

• Experience with Veeam and Zerto in multi-tenant environments.
• Knowledge of PowerShell, Python, and Bash for automation.
• Experience supporting FreePBX, Mitel, and Skype/Teams VOIP systems.

Responsibilities

• Resolve Monitoring issues for internal infrastructure.
• Ensure optimal performance of core infrastructure and hosting platform.
• Manage robust backup and disaster recovery systems.

Skills

Customer service skills

Overhead of infrastructure issues

Mentoring/training skills

Automation and scripting

Virtualization experience

Networking support

Education

Veeam Certified Engineer (VMCE)

Zerto Certified Associate

Tools

Microsoft Azure

VMware vSphere

Windows Server

Cisco firewalls

Job description

razorblue role: We are looking for a Senior Infrastructure Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Responsibilities

• Resolving Monitoring issues for our internal infrastructure
• Ensuring core infrastructure and hosting platform performing optimal levels
• Supporting the Head of Infrastructure and networks in project delivery
• Mentoring and training to develop Service Desk engineers in infrastructure skills
• Acting as 3rd/4th line support to clients with complex infrastructure assistance
• Managing robust backup and disaster recovery systems to ensure business continuity
• Working on internal infrastructure platform projects for maintenance, expansion, and upgrades

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

Requirements

• Qualifications - Veeam Certified Engineer (VMCE) and Zerto Certified Associate (desirable)
• Backup and Replication - Veeam (Backup & Recovery, Office 365 and Cloud Connect), Zerto, in multi-tenant environments
• Automation - Automation and scripting using N-Central, Ansible, Puppet; scripting languages PowerShell, Python, Bash
• Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manager
• Virtualisation - Maintaining and updating VMware vSphere and Hyper-V environments, including replication and failover
• VOIP - Experience supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems
• Windows Server - Installing, configuring, supporting Active Directory, Exchange Server, Group Policy, DHCP, DNS, NPS, IIS, ADFS, ADCS in complex enterprise environments
• Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting Ceph clusters
• Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud)
• Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls
• Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support
• Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives:

What we offer

• Base salary of £45,000-£55,000 per annum depending on skills and knowledge
• Hybrid working
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus - if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with Vitality Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We\'re committed to creating an inclusive and accessible recruitment process. Please don\'t hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We\'re here to support you.

Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we\'ll reach out if we ever need assistance from agencies. Thanks for understanding!