Senior Incident Response Analyst

Marks and Spencer; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading retail company in the UK is seeking a Security Incident Response Analyst to join its cybersecurity team. This role involves managing incident response activities, developing response plans, and investigating security incidents. Candidates should have at least 2 years of experience in cybersecurity with strong communication and analytical skills. The position offers a range of benefits, including a colleague discount and competitive holiday entitlement.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Training programmes

Wellbeing support access

Charity volunteer day

Qualifications

• Minimum of 2 years of experience in cybersecurity focusing on incident response.
• Proven ability to develop and work with incident response plans.
• Excellent communication and collaboration skills.

Responsibilities

• Manage incident response activities from detection to recovery.
• Maintain a comprehensive incident response plan aligned with best practices.
• Investigate security incidents, including digital forensics.

Skills

Cybersecurity experience

Incident response planning

Communication skills

Analytical skills

Digital forensics

Job description

All the details

Marks & Spencer, a leader in the Retail industry, is seeking a highly motivated Security Incident Response Analyst to join our growing cybersecurity team.

You will be a frontline contributor when the company's IT systems are under attack and you will be expected to actively participate in the entire incident response processes, from the moment that a threat is identified through to after the crisis is contained and to take an active role and assume responsibility during the incident lifecycle.

What you'll do

• Manage or support single or concurrent incident response activities, from initial detection through containment, eradication and recovery.
• Maintain a comprehensive incident response plan aligned with industry best practices (NIST, ISO 27001).
• Investigate security incidents, including digital forensics and evidence collection.
• Be a proactive and fully engaged member of the incident response team, ensuring clear communication and collaboration across internal departments (eg IT, legal) as well as external stakeholders.
• Stay current on emerging cyber threats and vulnerabilities and recommend updates to the organization's security posture.
• Active contribution or management of regular tabletop exercises with the Cyber Defence Teams to test and establish muscle memory for incident response.

Who you are

• Minimum of 2 years of experience in cybersecurity with a focus on incident response.
• Proven experience of helping to develop and work with incident response plans.
• Excellent communication, collaboration and analytical skills.
• Understanding of digital forensics and incident response methodologies.
• Working knowledge of relevant security frameworks (NIST, ISO 27001) is a plus.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone's welcome

We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S.

To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together.

Don't worry if you don't meet every single requirement of the job description

It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.