Senior Implementation Consultant, Professional Services

Wrike; Stromness; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading work management platform is seeking a Senior Professional Services Consultant in Stromness, who will be crucial in managing customer onboarding and engagement processes. The ideal candidate will have over 5 years in project management, fluency in German, and a strong capability in customer relationship management. Responsibilities include delivering successful customer projects and collaborating with internal teams to enhance operational effectiveness. Join a dynamic workplace committed to innovative solutions and collaborative success.

Benefits

25 days of paid vacation

Pension scheme

Health insurance

Life insurance plan

Income protection

Parental leave

Qualifications

• 5+ years in project management or consulting roles.
• Ability to understand complex customer needs for successful implementations.
• Excellent verbal and written communication skills.

Responsibilities

• Lead customer engagements for onboarding and implementation.
• Manage successful completion of customer projects.
• Collaborate with Sales to support complex customer needs.

Skills

Project management

Customer-oriented

Change management

Problem solving

Interpersonal skills

Education

Master’s degree (MBA or similar)

Certifications in project management (Agile, PMI, Lean)

Tools

Salesforce

Job description

A leading work management platform is seeking a Senior Professional Services Consultant in Stromness, who will be crucial in managing customer onboarding and engagement processes. The ideal candidate will have over 5 years in project management, fluency in German, and a strong capability in customer relationship management. Responsibilities include delivering successful customer projects and collaborating with internal teams to enhance operational effectiveness. Join a dynamic workplace committed to innovative solutions and collaborative success.