Senior HR Administrator – Case Management, Hybrid

Financial Conduct Authority; Leeds; Hybrid; GBP 28,000 - 39,000; Full time

Job summary

A leading regulatory body in the UK seeks a Senior HR Administrator to manage HR administration processes, provide guidance to colleagues, and ensure compliance. The role involves handling HR inquiries, processing employment changes, and collaborating on improvements to drive efficiency. Candidates must have extensive HR experience and strong communication skills. This position offers a hybrid work model and comprehensive benefits including private healthcare and a non-contributory pension.

Benefits

25 days annual leave plus bank holidays

Hybrid model with up to 60% remote work

Non-contributory pension (8–12%)

Private healthcare with Bupa

35 hours of paid volunteering annually

Flexible benefits scheme

Qualifications

• Proven experience managing senior-level HR administration, ensuring compliance and accuracy.
• Ability to efficiently handle high volumes of HR transactions while maintaining service quality.
• Exceptional attention to detail when updating HR systems.

Responsibilities

• Partner with HR colleagues to deliver accurate and timely case management services.
• Act as the first point of contact for HR inquiries via phone, email, and chat.
• Manage complex HR queries independently, identifying solutions.
• Process employment changes while maintaining accurate records.
• Collaborate on MI reporting and process improvements.
• Work with HR Business Partners on wellbeing initiatives.

Skills

Managing senior-level HR administration

Handling high volumes of HR transactions

Updating and maintaining HR systems

Applications in Microsoft Word, Excel, Outlook, and Teams

Job description

A leading regulatory body in the UK seeks a Senior HR Administrator to manage HR administration processes, provide guidance to colleagues, and ensure compliance. The role involves handling HR inquiries, processing employment changes, and collaborating on improvements to drive efficiency. Candidates must have extensive HR experience and strong communication skills. This position offers a hybrid work model and comprehensive benefits including private healthcare and a non-contributory pension.