Senior Housing Officer

Carrington West; Devon and Torbay; On-site; GBP 30,000 - 40,000; Full time

Job summary

A forward-thinking local authority in Devon is seeking a committed Senior Housing Officer to manage residential housing stock and offer tenancy support. The role involves inspections, liaising with contractors, and supporting vulnerable tenants. Ideal candidates will have experience in property management, knowledge of housing legislation, and strong communication skills. A full UK driving licence is required.

Qualifications

• Experience working with vulnerable or homeless households.
• Confidence in managing tenancies independently.
• Strong IT skills and accurate record-keeping.
• Full UK driving licence and access to a vehicle for site visits.

Responsibilities

• Managing tenancy sign-ups, terminations, rent accounts, and low-level arrears.
• Conducting property inspections, fire safety, and compliance checks.
• Liaising with contractors for responsive repairs and maintenance.
• Supporting tenants with tailored support plans and signposting to relevant services.

Skills

Empathy

Resilience

Communication

Organizational skills

IT skills

Job description

Overview

We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You will play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you\'ll support residents to stabilise their lives and move on to long-term, sustainable accommodation.

Key responsibilities

• Managing tenancy sign-ups, terminations, rent accounts and low-level arrears.
• Conducting property inspections, fire safety and compliance checks.
• Liaising with contractors for responsive repairs and maintenance.
• Supporting tenants with tailored support plans and signposting to relevant services.

Who we\'re looking for

You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You\'ll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills.

Essential requirements

• Experience working with vulnerable or homeless households.
• Confidence in managing tenancies independently.
• Strong IT skills and accurate record-keeping.
• Full UK driving licence and access to a vehicle for site visits.

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you\'re currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)