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Senior Highways Safety & Claims Officer

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Hempstalls

On-site

GBP 33,000 - 37,000

Full time

Today
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Job summary

A local authority council in the United Kingdom is seeking a motivated Senior Highways Safety & Claims Officer. This role involves coordinating statutory defence processes, leading a team, and improving road safety in the community. Candidates should have strong technical knowledge of highway legislation and excellent leadership skills. The position offers a salary range of £33,699 - £36,363 with 37 working hours a week.

Qualifications

  • Strong technical knowledge of highway legislation.
  • Proven experience in handling claims.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced, high-impact environment.

Responsibilities

  • Coordinate statutory defence processes and manage public liability claims.
  • Lead a team of inspectors and act as a vital link between the council, the public, and legal stakeholders.
  • Conduct inspections, gather evidence, and help shape service improvements based on claims data.
  • Apply strong technical knowledge of highway legislation and maintain high professional standards in claims handling.

Skills

Strong technical knowledge of highway legislation
Proven experience in handling claims
Excellent communication and leadership skills
Ability to work in a fast-paced, high-impact environment
Job description
Overview

Directorate: Housing Regeneration and Operations

Section: Highways

Grade: Level 8

Salary: £33,699 - £36,363

Hours: 37

This advert is open to both Internal and External applicants.

Are you ready to play a vital role in protecting public funds and improving road safety in our city?

We're looking for a motivated and experienced Senior Highways Safety & Claims Officer to manage and lead our highway claims defence process.

Responsibilities
  • Coordinate statutory defence processes and manage public liability claims.
  • Lead a team of inspectors and act as a vital link between the council, the public, and legal stakeholders.
  • Conduct inspections, gather evidence, and help shape service improvements based on claims data.
  • Apply strong technical knowledge of highway legislation and maintain high professional standards in claims handling.
Qualifications and Skills
  • Strong technical knowledge of highway legislation.
  • Proven experience in handling claims.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced, high-impact environment and contribute to service improvements.
Role Details
  • Directorate: Housing Regeneration and Operations
  • Section: Highways
  • Grade: Level 8
  • Hours: 37
  • Salary: £33,699 - £36,363
How to Apply

To discuss the role, contact Ashleigh.Noakes@stoke.gov.uk

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

To Apply - please visit our website https://webrecruitment.stoke.gov.uk/wrl/ If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.

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