Senior Heat Pump Engineer

Hometree Group; North East; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading carbon-neutral energy company in North Shields is seeking a Senior Heat Pump Engineer to lead installations and mentor junior engineers. You will be responsible for managing complex projects, ensuring high quality and compliance with safety standards. The ideal candidate will have at least 5 years of experience in heat pump installations, strong problem-solving skills, and a proactive approach to safety. This role offers competitive salary and benefits including a company van and pension plan.

Benefits

25 days annual leave

Company pension

Van and Uniform provided

0% Tools Loans

Company Mobile Phone

Qualifications

• Minimum of 5 years of experience installing heat pump heating systems in domestic properties.
• Strong problem-solving skills and attention to detail.
• Ability to work in a team-oriented environment.
• Adhere to safe working practices.
• Display enthusiasm and a positive attitude.
• Exhibit patience and a proactive approach.

Responsibilities

• Lead and mentor junior engineers, providing on-the-job training.
• Manage complex installation and commissioning projects.
• Perform and oversee installations including underfloor heating.
• Conduct maintenance and diagnostics on existing systems.
• Lead troubleshooting and repairs on systems.
• Ensure compliance with company and regulatory standards.
• Manage client interactions professionally.
• Work closely with project coordinators for timely delivery.
• Foster a positive and accountable team environment.

Skills

Problem-Solving Skills

Team Player

Attention to Detail

Safety Commitment

Flexibility

Education

Level 2 Plumbing Heating or Heat Pump qualification

Completion of Heat Pump manufacturer installation courses

National Certification for Unvented Hot Water Systems

Water Regs WRAS Qualifications

CSCS or Equivalent H&S Qualification

Tools

Heat Pump Systems

Electrical Systems

Plumbing Systems

Job description

Salary : 35000 - 45000 pa depending on experience

Role type : Permanent

Location : North Shields

Reporting to : Installations Manager

About Geowarmth

Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team we have been trusted to work on delicate and complex projects at numerous World Heritage Sites.

In 2024 we became part of Hometree Group a leading UK residential home energy services company paving the way for a brighter future in the home. By joining Hometrees mission to help millions of homeowners look after their homes and transition to lowe-carbon living in addition to installation we now also provide comprehensive servicing financing and maintenance to make it easier to look after your home and ensure a greener future.

Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership.

The Role

As a Senior Heat Pump Engineer you will take a leading role in the installation commissioning and maintenance of high-performance heat pump and emitter systems. Youll ensure all projects are delivered to the highest standards of quality efficiency and client satisfaction. Alongside your technical duties you will mentor and support junior members of the installation team promoting best practices and developing their skills. This role requires a proactive hands‑on professional with strong problem‑solving abilities attention to detail and a commitment to safety and excellence.

Responsibilities :

• Leadership & Mentorship : Lead by example and mentor junior engineers providing technical guidance on‑the‑job training and support to maintain high installation and service standards across the team.
• Project Delivery : Manage and execute complex installation and commissioning projects for heat pump and emitter systems ensuring work is completed on time to specification and to the highest quality standards.
• Technical Expertise : Perform and oversee system installations including underfloor heating radiator systems pipework and associated electrical and plumbing connections.
• Maintenance & Servicing : Conduct planned maintenance diagnostics and performance assessments on existing systems to ensure efficiency reliability and compliance.
• Troubleshooting & Repairs : Lead fault‑finding and repair work on electrical and plumbing issues providing expert solutions and preventing recurring problems.
• Quality & Compliance : Uphold company and regulatory standards ensuring all work is documented accurately inspected thoroughly and meets required performance benchmarks.
• Health & Safety Leadership : Champion safe working practices conduct risk assessments and ensure all team members adhere to relevant health safety and environmental regulations.
• Client Relations : Manage client interactions professionally providing clear communication technical explanations and confident handovers to achieve zero callbacks or complaints.
• Project Coordination : Work closely with project coordinators to plan resources manage schedules and ensure timely delivery of parts materials and project milestones.
• Team Collaboration : Foster a positive solutions‑focused team environment that encourages continuous improvement accountability and pride in workmanship.

What were looking for :

• Experience : 35 years of experience installing heat pump heating systems in domestic properties.
• Problem‑Solving Skills : Strong problem‑solving skills and attention to detail.
• Team Player : Ability to work in a team‑oriented environment.
• Safety Commitment : Adhere to safe working practices.
• Positive Attitude : Display enthusiasm and a positive mental attitude.
• Flexibility : Exhibit patience and a proactive approach.

Qualifications :

• Minimum of Level 2 Plumbing Heating or Heat Pump qualification from a recognised awarding body (i.e. City & Guilds SVQ etc.)
• Relevant Certificates : Completion of Heat Pump manufacturer installation courses
• National Certification for Unvented Hot Water Systems : G3 (unvented cylinder) qualification OR proven experience
• Water Regs WRAS Qualifications
• CSCS or Similar H&S Qualification : Holding a CSCS card or equivalent health and safety qualification indicating knowledge of site safety protocols.

Extra Credit :

• BPEC (or equivalent) GSHP or ASHP qualification.
• Low Temperature Heating Systems qualification
• F‑Gas Certification Training : Completion of training programs that provide essential skills and knowledge for working with refrigeration systems and handling refrigerants safely.
• Gas Safety Registration (if applicable e.g. Gas Safe Register)

Our Recruitment Process :

• Initial Call : Start with an introductory call with our Operations Director. (30 mins)
• Skills‑Based Interview : Engage in a detailed discussion about your past experiences with our Operations Director and Managing Director (1 hr - In Person)

Perks of the job

• 25 days annual leave (plus bank holidays)
• Company pension
• Van and Uniform provided
• 0% Tools Loans
• Company Mobile Phone

About Hometree

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015 Hometree began its journey in the home cover market. Today We are spearheading the shift towards a future where home energy systems are decentralised digitised and reliant on renewable sources such as heat pumps solar panels batteries EV chargers and smart controls. This innovative approach is not just about sustainability; its about empowering homeowners to manage their energy more efficiently and cost‑effectively thereby setting new standards in energy consumption.

We operate across three dynamic divisions :

Financial Services : Here youll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

Energy Services : Be part of our extensive network of local installation businesses that equip homeowners with the cutting‑edge sustainable energy solutions necessary for reaching net‑zero emissions.

Home Services : Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions and we need passionate individuals to support them at every step. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements

85m Capital Raised - Weve raised over 85m to-date from leading global investors including Legal & General Capital and specialist energy VCs

5 Acquisitions - Weve expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm) home cover (Your Repair) and energy services (Geowarmth The Little Green Energy Company IMS and GreenGen).

100k Homes Covered - We cover over one hundred thousand homes across the UK

280 Employees - We have over 280 passionate employees transforming the industry across the Group one home at a time

FCA Code of Conduct

At Hometree we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.

As a prospective member of our team you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers the preservation of market integrity and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer

At Hometree we are committed to creating an inclusive and representative environment. We know that different experiences perspectives and backgrounds make for a better workplace and a better planet. Together we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we wont discriminate against you at any point in the hiring process or the working day. This includes how we source talent our interview process our conditions of employment feedback and everything in between

Key Skills

Concrete Pumping,Roll Off Truck,Crane,Construction Experience,Heavy Equipment Operation,Lean Management,Mechanical Knowledge,Commercial Driving,Paving,Manual Transmission Experience,Driving,Troubleshooting