Senior Healthcare Assistant

St Michaels Hospice; Harrogate; On-site; GBP 30,000 - 40,000; Full time

Job summary

A compassionate care organization in Harrogate is seeking a Senior Team HCA to provide holistic support for individuals with life-limiting illnesses. The role involves leading a team, ensuring high standards of patient care, and supporting families during vulnerable moments. Ideal candidates will have three years of experience in specialized care and strong leadership skills. The organization values compassion, dignity, and inclusivity.

Qualifications

• Minimum three years' experience in a specialist care setting.
• Strong leadership, mentoring, and decision-making skills.
• Sound understanding of safeguarding and infection control.

Responsibilities

• Lead and supervise healthcare staff on shifts.
• Allocate tasks and monitor performance.
• Model best practice and represent hospice values.

Skills

Leadership

Compassionate care

Communication skills

IT proficiency

Job description

Overview

As a Senior Team HCA, you'll be at the heart of our mission to deliver compassionate, high-quality, patient-centred hospice care. You'll provide holistic, evidence-based support to individuals with life-limiting illnesses, ensuring patients and families receive both emotional and practical care during life's most vulnerable moments. Acting as a shift leader, you'll guide and mentor healthcare staff, allocate tasks, ensure care plans are delivered, and inspire your team to provide the very best standards of care.

Responsibilities

• Lead and supervise healthcare staff on shifts, ensuring delivery of care plans and high standards of patient care.
• Allocate tasks, monitor performance, and provide guidance and mentorship to team members.
• Support safeguarding, infection control and multidisciplinary teamwork in daily practice.
• Model best practice and represent hospice values in daily work and community interactions.

Qualifications

• At least three years' experience in a specialist care setting, ideally with two years leading end-of-life care.
• Compassionate, resilient and highly organized; confident in clinical practice with leadership, mentoring and decision-making skills.
• Strong communication skills, IT proficiency and a sound understanding of safeguarding, infection control and multidisciplinary teamwork.
• Demonstrates hospice values—compassion, dignity, inclusivity and professionalism—and acts as a positive ambassador for hospice care within the community.

About us

We are an independent charity powered by local communities. Our family of services including Herriot Hospice Homecare, Just B and Saint Michaels Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality. Our incredible teams work together to make this happen.