Senior Field Service Technician

RAC Enterprises, Inc.; Hatfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading smart home integration company in England is looking for a technician to perform AV installations and system setups. Candidates should have a minimum of 3 years of field experience and strong problem-solving skills. The role offers a competitive hourly wage of $25.00 - $35.00 and growth opportunities in a booming industry.

Benefits

Opportunity for Growth

Gain In-Demand Skills

Qualifications

• Minimum of 3 years of field experience.
• Self-motivated and task-driven.
• Proficient in lead-level qualifications.

Responsibilities

• Complete complex audio/video installs and setup.
• Perform advanced troubleshooting of systems.
• Manage installations of lighting, shading, and theater systems.

Skills

Problem-solving skills

Communication skills

Ability to use hand and power tools

Job description

Overview

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to create in the field solutions
• Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Proficient in all Lead level qualifications
• Excellent skills with desktop and mobile computing
• Clean driving record and background check
• Minimum of 3 years of field experience

Qualifications

• Self-motivated and task-driven with the ability to apply best practices
• Strong problem-solving skills
• Ability to create in-field solutions
• Proficiency with hand and power tools
• Minimum of 3 years of field experience
• Proficient in lead-level qualifications
• Excellent verbal and written communication skills
• Clean driving record and ability to pass a background check

Disclaimer: The statements are intended to describe the general nature and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation: $25.00 - $35.00 per hour

Industry and Growth

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.

According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits

Benefits of working in the Smart Home Integration Industry

Opportunity for Growth

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

We welcome applications from individuals who are enthusiastic about AV integration and customer service.