Senior Facilities and Technical Systems Manager

NHS; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A national healthcare service is looking for a Senior Facilities and Technical Systems Manager to provide strategic and operational leadership across technical systems and portering services. You will ensure effective delivery of front-of-house services while managing essential building systems. Required qualifications include a degree in Facilities Management and considerable senior experience. The role offers flexibility, training opportunities, and the benefit of being part of a large team committed to caring for patients.

Benefits

Flexible shifts

Access to training and development

Subsidised nursery spaces

Qualifications

• Professional knowledge acquired through degree or equivalent experience.
• Considerable senior management experience in Facilities or Soft FM services.
• Experience managing portering and reception teams.

Responsibilities

• Provide leadership across portering, reception and technical systems.
• Lead service transformation projects for improved user experience.
• Act as professional lead for operational delivery of Estates technical systems.

Skills

Leadership

Customer Service

Technical Oversight

Education

Degree in Facilities Management or equivalent experience

Customer Service Certification

Security Training Qualification (SIA)

Tools

BMS

CCTV

Access Control

Fire Alarms

Job description

Senior Facilities and Technical Systems Manager

Job Title :- Senior Facilities and Technical Systems Manager

The Band 8a Senior Facilities and Technical Systems Manager will provide senior strategicand operational leadership for all Trust-wide portering, and reception services across all SLAMsites, alongside responsibility for overseeing the operational integrity and optimisation of keyEstates technical systems. These include (but are not limited to) BMS, Access Control, CCTV,Fire Alarms, and Intercom systems. This role ensures the effective delivery of responsive front-of-house services, while supporting the technical infrastructure that underpins safe, secure,and efficient healthcare environments across the Trust.

Main duties of the job

• Provide visible and accountable leadership across portering, reception and estatestechnical systems services.
• Lead service transformation projects to improve user experience, security, and technicalintegration across sites.
• Act as the professional lead for the operational delivery of Estates technical systems,including CCTV, Access Control, BMS, and Intercoms.
• Ensure regular Planned Preventative Maintenance (PPM) is delivered and documentedacross all relevant systems.
• Provide advice, training, and guidance to Estates teams and site users on systemfunctionality and correct usage.

About us

Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.

Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges

Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave

Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want

Job responsibilities

Job Title: Senior Facilities and Technical Systems Manager

Trust: South London and Maudsley NHS Foundation Trust

Location: Maudsley Hospital

Shift Patterns: Monday - Friday (09:am - 05:00pm)

About the Trust:

South London and Maudsley NHS Foundation Trust, rated Good in their most recent CQC report, provides substance misuse services as well as the widest range of NHS mental health services in the UK. The Trust works across hospital sites and within the local community, striving to be a leader in improving health and wellbeing locally, nationally and globally. It is the only mental health Trust in the UK to have their own biomedical research centre. Internationally, the Trust works with Macani Medical Centre, an Abu Dhabi based organisation, to bring quality health care to the Middle East and North Africa (MENA) region. Operating across south London, staff can benefit from excellent transport links, subsidised nursery spaces, cycle to work scheme and available staff accommodation.

Why might this job interest you?

Being an Senior Facilities and Technical Systems Manager in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units.

What you can add:

Leadership & Operations :-

• Provide visible and accountable leadership across portering, reception and estates technical systems services.
• Lead service transformation projects to improve user experience, security, and technical integration across sites.
• Ensure systems-based services (e.g. fire alarms, CCTV, access control) operate effectively, responding to faults, performance data, and service issues promptly.
• Champion data-driven decision-making through reporting on system use, maintenance trends, and compliance metrics.

Technical Systems Oversight :-

• Act as the professional lead for the operational delivery of Estates technical systems, including CCTV, Access Control, BMS, and Intercoms.
• Ensure regular Planned Preventative Maintenance (PPM) is delivered and documented across all relevant systems.
• Provide advice, training, and guidance to Estates teams and site users on system functionality and correct usage.
• Collaborate with Capital Projects, ensuring new systems installations are fit-for-purpose and integrated with existing infrastructure, including supporting witness testing, and commissioning.

The role will involve, but not be limited to you performing the above.

What you'll need:

Qualifications:

• Professional knowledge acquired through degree or equivalent experience. (A)
• Customer Service Certification (A)
• Security Training Qualification such as SIA (A)

Experience :

• Considerable senior management experience in Facilities, Estates or Soft FM services (A, I)
• Experience managing portering and reception or equivalent customer-facing teams (A, I)
• Proven track record of managing and improving building systems such as BMS, CCTV, Access Control, and Fire Alarms (A, I)
• Experience leading service transformation, audits, and continuous improvement initiatives (A, I)
• Experience supporting or leading technical commissioning of systems within capital projects (A, I)

*Depending on the Trust, you may require variable additional certification and skills.

The benefits we can offer you in return:

• Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
• Weekly pay to give you access to your wages more quickly.
• Blue Light Card NHS Discount Provider
• First choice of shifts/placements at the Trust of your choice over agencies.
• Our team is always happy to help- access our support line any time.
• Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
• Training and development opportunities via the Trust and NHSPs own academy.
• Explore different wards, keep your skills up to date whilst gaining vital experience.
• Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

Who are NHS Professionals?

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Person Specification

Qualifications

• Professional knowledge acquired through degree or equivalent experience. (A)
• Customer Service Certification (A)
• Security Training Qualification such as SIA (A)
• Degree level or equivalent experience in Facilities Management with a focus on operational excellence (A, I)
• Specialist knowledge acquired through post-graduate courses and experience to masters equivalent level. (A)
• Degree, diploma in Management (A)
• Project Management (Prince 2) (A)

Experience

• Considerable senior management experience in Facilities, Estates or Soft FM services (A, I)
• Experience managing portering and reception or equivalent customer-facing teams (A, I)
• Proven track record of managing and improving building systems such as BMS, CCTV, Access Control, and Fire Alarms (A, I)
• Experience leading service transformation, audits, and continuous improvement initiatives (A, I)
• Experience supporting or leading technical commissioning of systems within capital projects (A, I)
• Experience working in secure or mental health environments (A, I)
• Experience delivering training to frontline staff on estates systems use or processes (A, I)
• Experience developing or reviewing system-based risk assessments or emergency plans (A, I)
• Demonstrated contract management experience, including performance reviews and compliance monitoring (A, I)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.