Senior Export Coordinator & Customer Service Lead

Randstad Engineering; Basingstoke; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment firm in Basingstoke seeks a Senior Customer Service Representative / Export Coordinator to manage export processes and ensure compliance with international regulations. The ideal candidate will have experience in logistics or international customer service, strong communication skills, and attention to detail. This full-time role offers a competitive hourly rate and the opportunity to play a vital role in facilitating international trade. Join to improve processes and assist customers effectively.

Qualifications

• Proven experience in export, logistics, or international customer service.
• Strong knowledge of international trade regulations and export documentation requirements.
• Exceptional communication skills to liaise with international customers.

Responsibilities

• Process international customer orders for timely export shipments.
• Coordinate with freight forwarders and carriers for logistics arrangements.
• Prepare export documentation including invoices and customs paperwork.
• Communicate proactively with customers regarding order status.
• Monitor compliance with international trade regulations.

Skills

Attention to detail

Problem-solving

Communication skills

Job description

A leading recruitment firm in Basingstoke seeks a Senior Customer Service Representative / Export Coordinator to manage export processes and ensure compliance with international regulations. The ideal candidate will have experience in logistics or international customer service, strong communication skills, and attention to detail. This full-time role offers a competitive hourly rate and the opportunity to play a vital role in facilitating international trade. Join to improve processes and assist customers effectively.