Senior Event Planner

The Midland Hotel; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel chain in Manchester is seeking a Meetings & Events Executive to make a difference in customer interactions. In this busy role, you'll produce proposals, develop strong client relationships, and support a vibrant team across hotels. Ideal candidates will have a passion for hospitality and excellent customer service skills. Join us for benefits including ongoing training, pension scheme, and dynamic team culture.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals at work

Talent referral scheme

Access to Company Pension Scheme, Life Assurance and Wellbeing Support

Ongoing job-related training programmes

Qualifications

• Bring your dynamic personality to work every day.
• Have a genuine passion for hospitality and delivering first-class customer service.

Responsibilities

• Produce proposals for all M&E enquiries in line with customer requests.
• Develop strong client relationships to increase enquiries and business opportunities.
• Gather feedback from clients – we love repeat business!
• Produce contracts and issue invoices to customers.

Skills

Dynamic personality

Client relationship building

Customer service

Proposal development

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of vibrant team you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.

Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe : get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme : for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals at work
• Talent referral scheme : earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate : we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff : access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Responsibilities

• Be yourself!
• Produce proposals for all M&E enquiries in line with customer requests
• Develop strong client relationships to increase enquiries and business opportunities
• Work closely with operational teams across your cluster of hotels to ensure we capture every detail
• Gather feedback from clients – we love repeat business!
• Produce contracts and issue invoices to customers
• Have a genuine passion for hospitality and delivering first-class customer service

Why Join Us

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!