Senior Domestic Abuse Crisis Intervention Worker

Solace Women’s Aid’s; Greater London; Hybrid; GBP 31,000 - 34,000; Full time

Job summary

A charitable support organization in Greater London is seeking a Senior Crisis Intervention Worker to provide non-judgmental support for survivors of domestic abuse. Responsibilities include risk assessment, safety planning, and potentially managing a small team. Applicants should have strong communication and time management skills, with a commitment to diversity and supportive advocacy. This role offers flexibility, opportunities for learning and development, and a comprehensive benefits package.

Benefits

Flexible working

Generous holiday entitlement

Employee Assistance Programme

Qualifications

• Passionate about supporting women and children.
• Ability to work independently and manage time effectively.
• Understanding of intersectionality and its impacts.

Responsibilities

• Provide non-judgmental support to survivors of domestic abuse.
• Conduct risk assessments and develop individual support plans.
• Line-manage up to three Peri employees.

Skills

Trauma-informed advocacy

Case management

Strong communication skills

Time management

Job description

Job Summary

Location: Greater London, United Kingdom (Various Locations). Vacancy Type: Permanent / Full Time. Application Deadline: Monday, January 5, 2026. Interview Date: Tuesday 13th January 2026.

Location: Camden / Pan-London. (Various Sites across Greater London. This will mean commuting on a regular basis, however, placements take travel into consideration).

Salary: £31,531 - £33,696 per annum (Please note that applicants are usually appointed at the bottom of the relevant band).

Hours: 37.5 hours per week (this includes potentially a rota basis and weekend and evening cover placement dependent).

Contract: Permanent

Closing Date: Friday 5th January 2026

Closing Time: 00:00am

About the Service

Our Peripatetic Team provides front‑line support to Solace’s Advice, Community and Accommodation‑based Services across London. Crisis Intervention Workers enable our services to deliver a consistent high standard of service.

The team was created to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse. They are required to go into different teams and quickly establish themselves and provide support where staff teams may be struggling.

About the Role

In all services, peri workers provide non‑judgmental, confidential, and psychologically informed support to survivors of domestic and sexual abuse. Typical tasks include risk assessment, safety planning, and working with survivors to develop individual support plans.

Peri workers have the opportunity to work in a variety of roles across Solace’s services. Working across departments offers peri workers the ability to continually develop their knowledge, casework skills, advocacy skills, multi‑agency working, and ability to manage and thrive in a changing environment.

The role will involve commuting to sites across London, and although hybrid working may be available in some projects it is not possible for all. Travel is taken into consideration when confirming placements, however you should be prepared for longer commutes.

As a Senior, you will need strong case management and the knowledge and confidence to advise others as you will often be in roles that involve supporting other staff members in their risk management and also career development. Your placements may involve partnership working and process development.

You will line‑manage up to three Peri employees in this role, so we are looking for someone ready to step in to a leadership role but training is available to develop these skills.

About You

The Peripatetic Team is dynamic – our colleagues bring a wide range of transferrable skills and different experiences to the team that informs our practice and work with survivors.

We’re looking for passionate advocates who understand the importance of working in a trauma‑informed way with survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on women with intersecting identities. While prior experience of working with survivors of abuse is desirable, it is not a requirement. If you have transferrable skills and a passion for supporting women and children then we would love to hear from you.

You will be a great addition to the Peri Team if you embrace change, have a growth mindset, and are comfortable working independently. Although peri workers are dispersed across different services, the team offers regular opportunities to connect with fellow peri colleagues.

You will need to be proactive and show initiative as there is lone working in roles and great time management skills to be able to balance your line management responsibilities as well as your case load.

Benefits

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family‑friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24 / 7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long‑term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre‑employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Profile document