Senior Deputy Manager - Sale

Hydes Brewery; Sale; On-site; GBP 29,000 - 35,000; Full time

Job summary

A well-established hospitality company is seeking a Deputy Manager to lead the front of house team at The Old Plough in Sale. You will increase sales, manage stock, and ensure high standards in customer service. The ideal candidate will possess strong leadership skills and have a passion for hospitality. The role offers a competitive salary up to £35,000 plus bonuses and various benefits.

Benefits

Quarterly Bonus

Tips

50% discount off food

Access to GP online

Pension plan

Qualifications

• Proven experience in a hospitality management role.
• Strong knowledge of stock control and financial reporting.
• Ability to motivate and develop team members.

Responsibilities

• Lead front of house team and ensure excellent customer service.
• Increase sales through events and promotions.
• Manage stock levels and ensure compliance with health and safety.

Skills

Customer service skills

Team leadership

Stock management

Marketing and promotions

Job description

The Deputy Manager is a key role in making the pub a success. You will be the leader of the front of house team, knowledgeable about our products, and have a passion for providing great experiences for our guests and team. This is a role that requires excellent teamwork and involvement in all areas alongside a dedicated and enthusiastic team.

Your role will be crucial in supporting the General Manager in achieving the ambitions and goals of your pub, and responsibilities will include carrying out or supporting in;

- Increasing sales through events and promotions, using engaging marketing content, and social media platforms.

- Managing stock on a daily basis, and ensuring appropriate stock levels for all events.

- Delivering excellent standards in customer service, effective networking, site safety and hygiene.

- Motivating, coaching, and leading the front of house and kitchen team, and managing their performance and development.

- Controlling costs, creating efficiencies, and managing and meeting GPs, through a clear understanding of your pub profit and loss report.

- Utilising company IT platforms to complete required processes and procedures, ensuring operational and legislative compliance, including health and safety.

With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team.

- You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team.

- Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed.

As a Senior Deputy Manager you will be

Passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team.

The Old Plough is located in Ashton on Mersey, which is near Sale. This site is at the heart of this thriving village and its community. It has an excellent reputation for quality drink and customer service. It caters for everyone, with a function area and large outdoor beer garden where many summer events are regularly held. The site benefits from live sports, live entertainment, and informal dining.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.

Hydes' vision is to deliver exceptional hospitality, and it's our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Up to 35,000 per year + Quarterly Bonus + Tips + some great benefits including: Discounts Platform, 24/7 access to GP online, paid breaks, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.

What hours will you be working?

up to 48 hours per week including evenings and weekends, flexible shifts, 2 consecutive rest days each week.