Senior Delivery Manager

Rullion; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A professional services firm is seeking a Senior Delivery Manager for a 6-month engagement in Manchester. This role requires managing the delivery of the fares and ticketing workstream within a rail integration programme. Key responsibilities include planning, governance, risk management, and stakeholder coordination. Candidates should have experience in complex transport projects, a strong knowledge of fares and ticketing systems, and excellent communication skills. The position offers a daily rate of up to £550 outside IR35 with office attendance twice per week.

Qualifications

• Proven experience leading complex transport or public-sector programmes.
• Strong knowledge of fares, ticketing systems, and retail channels.
• Experience working on card payments or retail payment projects.

Responsibilities

• Manage delivery of the fares and ticketing workstream.
• Own workstream planning, governance, and delivery.
• Manage risks and dependencies throughout the programme.

Skills

Leading complex transport or public-sector programmes

Strong knowledge of fares and ticketing systems

Experience managing multiple stakeholders

Experience with Card payments/Retail payment projects

Programme and workstream management skills

Excellent written and verbal communication skills

Job description

Senior Delivery Manager

6 Month Engagement

Manchester - Office based twice per week

Day rate : Up to £550 per day Outside IR35

Role Overview

The Senior Delivery Manager will manage the delivery of the fares and ticketing workstream within a rail integration programme, ensuring agreed customer, fares, and retail propositions are delivered.

The role is responsible for workstream planning, governance, risk and dependency management, stakeholder coordination, reporting, and driving agreement to support delivery of the overall programme plan.

Key Responsibilities

• Manage delivery of the fares and ticketing workstream in line with the programme plan.
• Own workstream planning, governance, and delivery against agreed timescales and budgets.
• Manage risks, dependencies, issues, and key decisions, escalating through agreed governance.
• Lead weekly stand-ups, reviews, and stakeholder workshops, ensuring clear actions and accountability.
• Produce and present workstream reports and updates for programme forums.
• Maintain accurate programme documentation and act as the main point of contact for the workstream.

Essential Skills & Experience

• Proven experience leading complex transport or public-sector programmes, ideally within fares, ticketing, retail, or rail integration.
• Strong knowledge of fares, ticketing systems, retail channels, and customer propositions.
• Experience managing multiple stakeholders and suppliers.
• Experience working on Card payments / Retail payment projects
• Strong programme and workstream management skills, including planning, governance, and risk management.
• Proven ability to produce clear reporting, lead workshops, and facilitate reviews.
• Able to drive consensus across organisations with differing priorities.
• Highly organised with excellent written and verbal communication skills.