Senior DC Returns Operative

Levi Strauss; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading denim company in Northampton is seeking a DC Returns Senior Operative. This full-time role involves supporting the Returns Team Leader by coaching staff, ensuring efficient processing of customer returns, and maintaining inventory accuracy. Successful candidates will have FMCG warehouse experience, strong customer orientation, and a thorough understanding of health and safety procedures.

Qualifications

• Previous experience of working in an FMCG Warehouse operation.
• A high level of customer orientation.
• Ability to work under pressure.
• Ability to collaborate and build internal and external partnerships.
• Flexibility in working areas as required.
• Good communication skills.
• PC skills with understanding of computer databases.
• Knowledge of Health and Safety procedures.

Responsibilities

• Provide coaching and training to returns operatives for teamwork.
• Expedite all returns accurately and timely.
• Investigate and report on issues affecting inventory accuracy.
• Support Team Leader during absences.
• Ensure safe use of in-house systems by the team.
• Comply with Health and Safety legislation.

Skills

Inventory Control

Quality Assurance

Six Sigma

Lean

Process Improvement

Warehouse Experience

Materials Handling

Acquisitions

Box Truck Experience

Quantitative Analysis

Quality Control

Logistics

Job description

JOB DESCRIPTION

DC Returns Senior Operative Northampton Permanent

Youre an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873 and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead others follow. For more than 160 years we’ve used the strength of our brands to lead with our values and make an impact on the world. We employ more than 15000 people globally to support our great brands: Levis, Dockers, Denizen and Signature by Levi Strauss & Co.

Job Purpose

To fully support the Returns Team Leader whilst working alongside a team engaged in processing customer returns which include E-Commerce Consumers RRL & Wholesale.

Ensure the UWS / Returns area is always monitored and returns are actioned to the agreed procedures in line with our service level agreement.

To ensure Jackpot cancelled picking tickets Locations counting and all other inventory duties are actioned accurately and effectively.

Responsibilities

• Provide first line coaching and training to returns operatives to ensure efficient teamwork.
• To expedite all returns in an accurate and timely manner as and when required by Team Leader.
• Investigation, troubleshooting and reporting accordingly of all issues and priorities affecting Inventory accuracy.
• Holiday / Absence support for Team leader.
• Ensure the accurate and safe use of the in-house systems by the team to ensure efficient working practices.
• Operate within Health and Safety legislation and Levis Health and Safety requirements to contribute to a safe challenging rewarding productive environment.

Required Skills and Competencies to consider before applying

• Previous experience of working in an FMCG Warehouse operation.
• A high level of customer orientation.
• Ability to work under pressure.
• Ability to collaborate and build internal and external partnerships.
• Flexibility (this includes working in other areas of the DC when required to meet business / customer deadlines).
• Initiative.
• Good communication skills.
• PC skills Good understanding and knowledge of computer databases.
• Knowledge and understanding of Health and Safety procedures.

LOCATION

Northampton United Kingdom

FULL TIME / PART TIME

Full time

Current LS&Co Employees apply via your Workday account.

Required Experience : Senior IC

Key Skills

• Inventory Control
• Quality Assurance
• Six Sigma
• Lean
• Process Improvement
• Warehouse Experience
• Materials Handling
• Acquisitions
• Box Truck Experience
• Quantitative Analysis
• Quality Control
• Logistics

Employment Type

Full-Time

Experience

years

Vacancy

1