Senior Customer Success Manager - Remote UK | Equity

Apollo GraphQL; Remote; GBP 80,000 - 100,000; Full time

Job summary

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should have over 7 years in technical customer-facing roles, with strong project management skills. The position offers a competitive salary and engaging work within a fast-growing tech landscape.

Benefits

Equity

Benefits

Market-informed compensation

Qualifications

• Over 7 years in a technical, customer-facing role.
• Proven experience leading customer-facing project management.
• Skilled in managing high-value accounts.

Responsibilities

• Serve as the primary contact for Enterprise customers.
• Guide customers through their tailored journey.
• Oversee service delivery engagements and ensure timely execution.

Skills

Technical project management

Customer relationship management

Cross-functional collaboration

Cloud-native software development

APIs understanding

Exceptional communication

Education

Degree in Computer Science

Job description

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should have over 7 years in technical customer-facing roles, with strong project management skills. The position offers a competitive salary and engaging work within a fast-growing tech landscape.