Senior Customer Service Executive — Growth in Order Fulfillment

Adecco; Southend-on-Sea; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading recruitment agency is looking for a Senior Customer Service Executive in Southend-on-Sea. You will coordinate a close-knit team, manage customer orders, and enhance customer satisfaction. The ideal candidate has proven experience in customer service, particularly in the construction sector. This full-time position offers a competitive salary ranging from £28,000 to £32,000, along with growth opportunities within a thriving organization.

Benefits

Free parking

Permanent contract

Growth opportunities

Qualifications

• Proven experience in a customer service role, ideally within construction or related industries.
• Detail-oriented and capable of managing multiple tasks.
• Collaborative spirit essential to work with a passionate team.

Responsibilities

• Coordinate communication and processes within the team.
• Process customer orders and address inquiries efficiently.
• Collaborate with sales for accurate quotes and manage billing.
• Identify order discrepancies to streamline customer experience.
• Ensure customer satisfaction remains a priority.

Skills

Proven customer service experience

Detail-oriented

Team collaboration

Positive attitude

Job description

A leading recruitment agency is looking for a Senior Customer Service Executive in Southend-on-Sea. You will coordinate a close-knit team, manage customer orders, and enhance customer satisfaction. The ideal candidate has proven experience in customer service, particularly in the construction sector. This full-time position offers a competitive salary ranging from £28,000 to £32,000, along with growth opportunities within a thriving organization.