Senior Creative Workflow Coordinator

Williams Lea; Leeds; On-site; GBP 55,000 - 60,000; Full time

Job summary

A global support service provider in Leeds is seeking a Senior Creative Workflow Coordinator. This role involves acting as the link between clients and creative teams, ensuring jobs progress smoothly. The ideal candidate has experience in managing workflows within creative environments, strong communication skills, and knowledge of Adobe Creative Suite. This full-time position offers an annual salary of £55,000 - £60,000 plus benefits, including generous holiday and private medical insurance.

Benefits

25 days holiday plus bank holidays

Private Medical Insurance

Discounted gym memberships

Cycle-to-work scheme

Life Assurance

Qualifications

• Previous experience as a Workflow Coordinator or in a creative environment is essential.
• Strong attention to detail with excellent verbal and written English.
• Ability to manage workflow of incoming requests and assess briefs.

Responsibilities

• Review and suggest new workflows and processes.
• Organize regular catch-ups to ensure work progression.
• Own the Creative inbox and provide timely communication.

Skills

Communication Skills

People Management

Organizational Ability

Adobe Creative Suite

Problem-solving

Tools

Adobe Creative Suite

Job description

Salary: 55000 - 60000 per annum DOE plus company benefits

Contract: Full Time Permanent

Shifts: 37.5 hours per week Monday-Friday shifts between 8:30am and 6pm but flexibility is needed with 1-hour unpaid lunch break

Williams Lea seeks a Senior Creative Workflow Coordinator to join our team!

Williams Lea is the leading global provider of skilled technology-enabled business-critical support services with long-term trusted relationships with blue‑chip clients across investment banks, law firms and professional services firms. Williams Lea employees nearly 7,000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best‑cost company offshore locations.

Purpose of role

This is a varied role working as the link between the client and a pharmacy in the busy Creative Team to ensure that jobs progress smoothly and efficiently through the studio. The right candidate will have the right balance of people and organizational ability.

Previous experience of working in cross‑functional teams as a Workflow Coordinator, Traffic Manager or Production Manager with creative environment knowledge is essential. Success in this role will be seen in the increased efficiency of the project management as well as the clarity of the communication between the client and the team.

Key responsibilities

• Review current and always suggest new workflows/processes
• Assess incoming briefs to ensure they are complete and clear, creating detailed timing plans (where needed) and managing creative resource to achieve the brief
• Ensure successful delivery of all creative projects, ensuring all outputs meet the brief and copy‑check where required
• Own the Creative inbox, providing timely communication with stakeholders, confidently managing expectations and sharing project updates
• Organise regular catch‑ups with teams to ensure work is progressing smoothly, removing any potential barriers and helping prioritise daily tasks
• Assist with HR_FOREBASE/IT requests including but not limited to:
• Onboard and recruit new team members and contractors
• Ensure internal and external resources have the necessary equipment, applications and workspace setup

Personal attributes

• Experience of working with creative teams in order to accurately assess design briefs and quality check content
• Ability to manage internal processes
• Managing workflow of incoming requests, assessing briefs and deadlines and assigning to correct teams/persons
• Confidence in building strong working relationships with key departments and stakeholders
• Strong communicator with an impeccable attention to detail. Proofing skills with excellent verbal and written English are essential
• Highly organised, focused on accuracy and quality in a relentlessly fast‑paced environment
• Natural problem‑solver,ാടനം, self‑motivated and forward‑thinking with the ability to work effectively to deliver projects on deadline
• Calm within a busy environment, able to prioritise and adapt multi‑task effectively, juggle numerous projects and shift planning as required due to the reactive nature of the business
• Knowledge of Adobe Creative Suite for print, digital and video projects
• Knowledge of print process and techniques, managing suppliers where required

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being we offer a comprehensive benefits package including but not limited to:

• 25 days holiday plus bank holidays (pro‑rata for part‑time roles)
• Salary sacrifice schemes, retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle‑to‑work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or electrode, sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).