Senior Contract Surveyor

Thrive Homes; Hemel Hempstead; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading housing association in Hemel Hempstead is seeking a Senior Contract Surveyor for a new strategic role. You will be responsible for managing contractor performance and overseeing compliance across maintenance services. The ideal candidate will have experience in contract management, strong commercial awareness, and an understanding of health and safety legislation. This position offers a competitive salary, flexible working arrangements, and opportunities for professional development.

Benefits

Competitive salary and benefits package

Flexible working arrangements

Pension plan with double contribution

Discretionary bonus scheme

Health cash plan for dental, optical and physiotherapy

Annual health screening with BUPA

Cycle-to-work scheme

Qualifications

• Proven experience in a senior surveying or contract management role within housing or construction.
• Strong commercial awareness in public procurement frameworks.
• Up-to-date understanding of health and safety legislation and building compliance.

Responsibilities

• Lead commercial and contractual performance of repairs and maintenance contractors.
• Manage client-side repairs from scoping to completion.
• Ensure services meet legal health and safety and quality requirements.

Skills

Contract management

Supplier relationship management

Budget management

Health and safety legislation knowledge

Education

BTEC, HND in a construction-related discipline

Job description

Position Details

Permanent Full Time

37 hours per week (Monday‑Friday)

Role Overview

Thrive Homes is seeking a highly capable Senior Contract Surveyor to step into a newly created role that combines strategic contract management with hands‑on surveying. This role was introduced to strengthen oversight of contractor performance, budget control and compliance across our responsive and planned maintenance services, making it an ideal next step for an experienced Contract Manager or Senior Surveyor with a strong commercial and operational background.

As a high‑impact role at the core of our Property Services team, you’ll be responsible for supplier relationships, contract performance and ensuring works are delivered in line with KPIs and procurement frameworks while guaranteeing quality and compliance.

Key Responsibilities

• Lead the commercial and contractual performance of repairs and maintenance contractors, including regular budget reviews and cost scrutiny.
• Manage the end‑to‑end delivery of client‑side repairs from scoping and procurement through to completion and sign‑off, ensuring full compliance with frameworks, policies and procedures.
• Review contractor cost applications and ensure financial control of projects in line with agreed budgetary limits.
• Ensure service delivery meets all legal health and safety and quality requirements, including CDM, HHSRS and Decent Homes standards.
• Monitor performance against contract KPIs using data to drive improvements and resolve underperformance.
• Build strong supplier relationships and chair regular contract meetings to review delivery, agree changes and plan future works.
• Conduct on‑site inspections to verify the quality and quantity of completed works, ensuring full compliance and customer satisfaction.
• Support delivery of cyclical and major works programmes alongside broader maintenance operations.
• Collaborate closely with colleagues across Property Services to ensure joined‑up customer‑focused service delivery.

What We Are Looking For

• Proven experience in a senior surveying or contract management role within housing property maintenance or construction.
• Strong commercial awareness and ability to manage budgets, costs and contracts within public procurement frameworks.
• Working knowledge of contract administration, supplier relationship management and contractor performance oversight.
• Up‑to‑date understanding of health and safety legislation, building compliance and statutory repair standards.
• A BTEC, HND (or equivalent) in a construction‑related discipline.
• Ability to communicate clearly with internal and external stakeholders using data and reporting tools to support decision‑making.
• A full UK driving licence is essential.

What You Can Expect

This is an exciting opportunity to take ownership of a vital contract management function in a growing organisation. You’ll have the autonomy to shape how we manage supplier relationships and deliver repairs and maintenance services while benefiting from a culture that values accountability, collaboration and customer focus.

You’ll also benefit from

• A competitive salary and benefits package
• Flexible working arrangements
• Opportunities for learning and professional development
• A supportive and inclusive working environment
• Thrive Homes will pay double your contribution (up to 10%) to a pension plan
• Discretionary bonus scheme
• Guaranteed work with a 4‑day compressed working week (upon request)
• Virtual GP service (available 24/7)
• Flexibility to adjust uniform for warmer weather
• Free financial advisor service (includes savings, mortgage, debt and pension advice)
• A range of teamwork‑building engagement activities for physical and mental health
• Health cash plan for dental, optical and physiotherapy costs
• Annual health screening with BUPA
• Buy or sell annual leave option
• Cycle‑to‑work scheme
• Retail vouchers & discount scheme
• Car benefit scheme

Closing date: 3rd October 2025

Interviews: To be confirmed

The interview process will include an initial conversation via Microsoft Teams followed by a face‑to‑face interview for shortlisted candidates.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are strongly encouraged.

The Company

Thrive Homes is an award‑winning housing association with a strong track record in the housing sector and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people can manage over 5,000 properties and are continuing to build new homes each year.

Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants and needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in‑house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive’s state‑of‑the‑art offices.

The Values

• Innovation – We are creative and fearless in our work.
• Accountability – We take ownership of our work and lead from the front.
• Teamwork – We collaborate widely and build supportive environments.

Diversity and Inclusion

Thrive Homes is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role from diverse career paths and backgrounds and from all sections of the community.

As committed members of Inclusive Employers and a Disability Confident Committed employer we remain steadfast to a fair recruitment process. If you have any accessibility needs and require a reasonable adjustment please contact us.

DBS Check

Specific roles at Thrive are subject to a basic DBS check.