Senior Clinical Support Worker (XR03)

Leeds Teaching Hospitals; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent healthcare provider in Leeds is seeking an enthusiastic Senior Clinical Support Worker. The role involves delivering compassionate patient care and supporting the multidisciplinary team. Experience in healthcare is preferred, and full training in Continuous Positive Airway Pressure (CPAP) will be provided. This is a part-time position of 22.5 hours per week with flexible working opportunities.

Benefits

Flexible working

Part-time availability

Qualifications

• Experience in delivering personal and clinical care in a healthcare setting is essential.
• Ability to complete Care Certificate within the first 3 months of employment.

Responsibilities

• Provide direct patient care under supervision.
• Assist in planning and evaluating care for patients.
• Maintain effective communication with patients and the multidisciplinary team.

Skills

Compassionate care

Effective communication skills

Teamwork

Education

NVQ 3 in Health and Social Care

Diploma in Health Level 3

Job description

Weare keen to appoint an enthusiastic and motivated Senior Clinical SupportWorker to our team. Knowledge of Continuous Positive Airway Pressure (CPAP) isadvantageous but not essential as full training will be given. Telephoneexperience is preferred and a commitment to excellent patient care and theLeeds Way are essential. The working hours are Monday to Friday within officehours and we are based in Chancellors Wing at St James University Hospital.Flexible working & part-time working will be considered.

Pleasecontact our team via email on: [e-mail] for further information orto arrange an informal meet of the team & a tour of the department.

This post is a part time role of 22.5 hours per week.This post is not eligible for sponsorship as it does not meet the UKVI salaryeligibility.

Main duties of the job

Thejobholder will be actively involved in providing direct and indirectcompassionate care for patients in support of the multidisciplinary team. Thejobholder will undertake a range of delegated clinical patient care dutiesunder the support and supervision of a registered practitioner.

Thejobholder will assist in the overall implementation and evaluation of care aspart of the multi professional team. The jobholder is expected to plan,implement, deliver and maintain high standards of patient care. The jobholderwill be skilled in taking appropriate action(s) and acting on own initiative toachieve the planned outcome.

Thejobholder will contribute to the maintenance of an environment for effectivecare.

About us

Comeand join our team in Leeds and become part of The Leeds Way sharing ourvision and values. Our Trust is recognised for our staff engagement, great careand rated GOOD by the Care Quality Commission.

LeedsTeaching Hospitals NHS Trust is one of the largest acute health providers inthe UK and based in one of the fastest growing and vibrant cities in the north.

AtCardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive,caring teams who are champions of the Leeds Way values. Our values are part ofwhat make us different from other trusts, so we see this as a strength, as wellas a responsibility. They have been developed by our staff and set out whatthey see as important to how we work.Our five values are:

Accountable

Empowered

Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

Job responsibilities

PRINCIPALDUTIES & AREAS OF RESPONSIBILITY

Communicationand Working Relationship

Establish and maintain effectivecommunication with patients, families, carers and patient groups

Develop and maintain appropriaterelationships, communication and teamwork with members of themulti-disciplinary team within the ward/department

Assist in the welcome and receptionof patients into the clinical area

Demonstrate a variety ofcommunication skills with patients who may have communication needs anddifficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with allhealth, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legibledocumentation adhering to standards in accordance with Trust policies andguidance

Ensure compliance with Trustpolicies and procedures regarding confidentiality of data and data security

Communicate with colleagues andmembers of the multi-disciplinary team clearly and effectively in written,verbal and electronic format (this may include accessing and updating patientrecords on central databases or electronic systems).

Participate in and contribute tolocal audits (e.g. hand hygiene audit)

Escalate concerns with regards topatients physical or psychological needs, or changes in their clinicalcondition to a registered practitioner within appropriate time frames

Effective use of communicationskills when responding to patients, relatives or carers concerns andcomplaints, contributing to the ward, unit or department team action plan toachieve local resolution.

Ensures, in liaison with registeredpractitioners that interpreters are utilised as appropriate to supportpatients understanding and communication needs.

Ability to answer phone,effectively managing the enquiry

ClinicalResponsibilities

Provide and deliver a high standardof compassionate nursing care recognising and meeting the specific needs ofthe patients

Following training and assessment,competently undertake clinical activities relevant to the post and clinicalarea as agreed

Acknowledge any limitations ofcompetence in accepting care activities outside agreed limitations and informa registered practitioner

Assist in planning, implementationand evaluation of individual programmes of care for patients

Document interventions performedand care delivered, ensuring that record is countersigned by a registeredpractitioner where appropriate.

Assist in the recording of fluidbalance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspectsof their personal hygiene.

Assist in the safe moving andhandling of all patients utilising appropriate equipment.

Assist the patient with theirelimination needs; including bowel and urinary catheter care.

Provide care for patients withreduced mobility; to include skin integrity, pressure area care andmeasurement and application of anti-embolic stockings

Assist in ensuring patientsnutritional needs are met.

Carry out clinical observations onpatients, recognising, recording and reporting abnormalities and changes inpatients condition to the registeredpractitioner

Utilise early warning scoreindicators (e.g. NEWS) to recognise any patient deterioration/sudden changein condition, reporting immediately to the registered practitioner.

Prepare and undertake interventionsconsistent with evidence based practice, through applying knowledge andskills to determine nature of the clinical care intervention required to meetpatients requirements for care.

Assist in the provision of patientcentred enhanced care, utilising a range of therapeutic interventions basedon the enhanced care risk assessment.Reporting any deterioration, or changes in condition to the registeredpractitioner.

Evaluate and review the effect ofany interventions and the patients agreed plan of care and report outcomes ofinterventions to the registered practitioner.

Collect equipment for clinicalprocedures as directed by the registered practitioner. Safely dispose ofequipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling anddispatch of specimens

Safe disposal of soiled linen andclinical waste from the ward or department

Participate in the process ofinvolving relatives and or carers in the provision of patient care

Contribute to the psychological andor spiritual needs of patients using diversionary and comfort measures asappropriate

Acts as a chaperone as perchaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward asinstructed by a registered practitioner

Organise and prioritise timeeffectively

Undertake duties on differentwards, departments or clinical areas as and when required by service demandsor patient need.

Act in such a way that safeguardsthe health and wellbeing of children & vulnerable adults at all times. Isfamiliar with and adheres to, the LTHT safeguarding policies.

OtherResponsibilities

Participate in the use of the LeedsImprovement Method to improve the quality and safety of the service.

Contribute to the prevention andcontrol of infection in line with Trust guidelines

Assist in maintenance of accuraterecords and documentation, with regard to legal requirements, confidentialityand management of information.

Ensure that essential informationon the patients condition andprogress is recorded in accordance with Trust guidelines

Understand the need to maintain andrespect patient confidentiality

Promote and value the rights,responsibilities and diversity of people ensuring religious and culturalneeds are addressed

Person Specification

Qualifications

• NVQ 3 in Health and Social Care,
• Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent experience.
• The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
• Commitment to undergo training and education as required.
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
• Ability to travel in between Trust premises and patient homes for posts that involve community visits.
• Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).

Experience

• Significant experience of working within a healthcare setting delivering personal and clinical care.
• Utilisation of planning and organisational skills
• Insight into roles responsibilities of post.
• Basic IT skills.
• Caring and motivated
• Courageous
• Reliable and trustworthy
• Interpersonal skills, confident and enthusiastic
• Willingness to learn and develop their role
• Good interpersonal skills
• Ability to organise and prioritise workload.
• Competent in written, electronic and verbal communication skills
• Significant experience of working within the speciality or department.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.