Senior Clinical Secretary & Patient Pathway Lead

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 23,000 - 30,000; Full time

Job summary

A respected NHS healthcare provider in Grimsby is seeking a Senior Clinical Secretary. This full-time role requires managing the entire patient pathway from referral to treatment, ensuring efficient scheduling and communication with patients and clinicians. Candidates should have experience in administrative roles, particularly within the NHS, and strong skills in customer service and Microsoft applications. The position offers a cooperative work environment focused on patient satisfaction and teamwork.

Qualifications

• Minimum of 1 year experience in an administrative office environment.
• Experience within the NHS.
• Strong customer service skills.

Responsibilities

• Process and log all referrals in line with Trust Access Policy.
• Schedule new and follow-up appointments with patients.
• Ensure all diagnostics and investigations are requested.

Skills

Administrative skills

Customer service

Proficiency in Microsoft packages

Education

Good level of education including Literacy and Numeracy skills up to GCSE level

Job description

A respected NHS healthcare provider in Grimsby is seeking a Senior Clinical Secretary. This full-time role requires managing the entire patient pathway from referral to treatment, ensuring efficient scheduling and communication with patients and clinicians. Candidates should have experience in administrative roles, particularly within the NHS, and strong skills in customer service and Microsoft applications. The position offers a cooperative work environment focused on patient satisfaction and teamwork.