Senior Claims Handler: Client Risk & Service Lead

Brown & Brown UK; Conwy; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic insurance firm in Conwy is seeking a Claims Handler to ensure smooth management of client accounts and claims services. The ideal candidate will have comprehensive knowledge of commercial insurance including liability and property risks. Responsibilities include managing claims issues, analyzing claims experience, and delivering excellent client service. This role offers a negotiable salary plus benefits including a pension and development opportunities.

Benefits

Pension

25 days holiday + Bank Holidays

Funded qualifications

Qualifications

• Good understanding of the claims market with knowledge in various insurance sectors.
• Ability to communicate effectively at all levels.
• Skills in analytical thinking, IT, and client communication.

Responsibilities

• Serve as the main point of contact for claims issues.
• Manage a Delegated Authority claims management system.
• Analyze claims experience and present findings to clients.
• Deliver ongoing client service adhering to standardized policies.

Skills

Commercial Insurance Knowledge

Analytical skills

IT skills

Communication skills

Job description

A dynamic insurance firm in Conwy is seeking a Claims Handler to ensure smooth management of client accounts and claims services. The ideal candidate will have comprehensive knowledge of commercial insurance including liability and property risks. Responsibilities include managing claims issues, analyzing claims experience, and delivering excellent client service. This role offers a negotiable salary plus benefits including a pension and development opportunities.