Senior Claims Adjuster

Allianz; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading global insurance company is seeking a Senior Claims Adjuster based in London to manage claims efficiently, focusing on Financial Lines policies. Responsibilities include handling complex claims, maintaining accurate records, and collaborating with internal teams. The ideal candidate will have experience in professional indemnity claims, a degree in a relevant field, and proficiency in Excel. This position offers a hybrid working model, competitive compensation, and opportunities for professional development.

Benefits

Hybrid working model

Generous bonus scheme

Pension plan

Career development programs

Private healthcare

Generous parental leave benefits

Qualifications

• Experience handling professional indemnity claims.
• Good understanding of the legal and regulatory framework.
• Knowledge of reserving principles and practices.

Responsibilities

• Handling standard and complex claims on Financial Lines policies.
• Inputting and maintaining accurate claims records.
• Processing indemnity and expense payments.

Skills

Experience handling Financial Lines claims

Solid experience in handling Corporate or Specialty line claims

Proficiency in Microsoft Office, especially Excel

Highly organized

Positive team spirit

Understanding of relevant legal processes

Basic understanding of AI applications in business

Education

Degree in Law or another appropriate discipline

Professional insurance qualification

Job description

We are looking for a Senior Claims Adjuster based in London

Job Purpose/Role

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At Allianz Commercial, we are committed to delivering a superior claims experience to our customers: before, during, and after a loss.

Your Team

Based in London and reporting to the Head of Financial Lines Claims (UK), you will be delivering effective and efficient claims handling with a particular focus on Financial Lines claims. As a Senior Adjuster within the team, your responsibilities will include creating and maintaining peer-level relationships with brokers, collaborating with other functions to ensure accurate claims administration, managing the day‑to‑day allocation of tasks within the Financial Lines claims team, and completing general claims administration tasks as required.

The Impact You Will Have

As a Senior Claims Adjuster, you will play a pivotal role in delivering effective and efficient claims handling, ensuring that we deliver on our promise to our customers. You will be instrumental in creating and maintaining peer‑level relationships with brokers, managing the day‑to‑day allocation of tasks within the Financial Lines claims team, and contributing to the overall success of the claims process.

Some of your specific responsibilities could include:

• Handling standard and complex claims on Financial Lines policies.
• Inputting and maintaining accurate claims records, including reserves and payments, for designated accounts.
• Processing standard and complex indemnity and expense payments.
• Preparing cases for settlement of claims through payment or denial.
• Producing management information reports, such as monthly major claims movements.
• Preparing referral documentation and materials as appropriate.
• Reporting loss information internally and externally.

What You'll Bring to the Role

• Experience handling Financial Lines claims (professional indemnity claims experience required, directors and officers or financial institutions claims experience beneficial but not essential).
• Solid experience in handling Corporate or Specialty line claims, with a focus on Financial Lines claims.
• Preferably a degree in Law or another appropriate discipline, along with a professional insurance qualification.
• Proficiency in Microsoft Office, especially Excel.
• Good understanding of the legal and regulatory framework.
• Understanding of relevant legal processes and procedures, litigation management, and avoidance techniques.
• Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and their application.
• Highly organized, able to prioritize and work to deadlines.
• Positive team spirit and excellent relational skills.
• A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.

89558 | Customer Services & Claims | Professional | Allianz Commercial | Full‑Time | Permanent

What's in it for you?

Let's care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in‑person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let's care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid‑sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family‑owned and medium‑enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us.

Let's care for tomorrow.

People with disabilities:

We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email [e-mail]

Recruitment Agencies:

Allianz Commercial has an in‑house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid.

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