Senior Care Support Worker ED

The Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Dudley is seeking a Senior Care Support Worker to join their Emergency Department. The role involves working in a multidisciplinary team to ensure high standards of patient care and effective communication with the healthcare team and patients. Candidates should be able to recognize changes in patient conditions and participate in ongoing training. The position offers flexible working options and opportunities for professional development.

Benefits

Structured training programs

Professional development opportunities

Flexible working options

Qualifications

• Experience in a healthcare setting is desirable.
• Ability to recognize changes in patient condition.
• Participation in training and development programs.

Responsibilities

• Work in a multidisciplinary team within the Emergency Department.
• Contribute to individualised patient care under the direction of a registered nurse.
• Communicate effectively with healthcare team members and patients.

Skills

Effective communication

Ability to work in a team

Patient care

Job description

Overview

The successful applicant will be working in a Multidisciplinary Team within the Emergency Department, ensuring patients admitted to the Unit receive a high standard of care, whilst continuing to achieve both National and Local Targets. The Senior Care Support Worker will together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse. The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.

Responsibilities

• Work in a Multidisciplinary Team within the Emergency Department to ensure high standard of patient care and achievement of National and Local Targets.
• Contribute to the implementation of high standard and individualised patient care under the direction of a registered nurse.
• Communicate effectively with other members of the health care team, patients and relatives.
• Recognise and report changes in a patient’s condition that may require intervention by others.
• Be assessed on appointment for level of competence and participate in the Trust's training and development programme for care support workers, including a structured pathway of development with basic skills and in-house development.

Training and Development

In return we offer structured training and professional development supported by our in-house PDN and Senior Management Team. The content notes the use of technology and emphasizes personalising applications to reflect individual skills and experiences. It also covers policies around AI usage during assessments and general honesty and integrity expectations.

Multi-site Working and Model of Care

The four partner Trusts of the Black Country Provider Collaborative are Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust. There may be an expectation to work flexibly across the four partner Trusts to meet patient and service needs where appropriate and safe. The partnership is exploring new models of care, including:

• Better protect elective/planned care service delivery by organising on a 'hot and cold' arrangement
• Optimal use of resources through consolidation and specialisation
• Reducing unwarranted variance and standardising care through a 'Networked Service Solution' across the four sites

Applicants should note that the post is hosted by The Dudley Group and sponsorship considerations apply per role and salary. There are guidance notes on visa routes and criminal record checks for overseas applicants.

Eligibility and Visa Information

Applications from job seekers who require sponsorship to work in the United Kingdom are welcome and will be considered, dependent upon Job Role and Salary. From January 2021, non-UK/non-RoI nationals require sponsorship unless they have another work authorization. Overseas applicants must provide criminal record certificates from countries of residence for the past 10 years if applicable. The Health and Care Worker visa may be an option for eligible applicants.

Equality, Diversity and Inclusion

RECRUITMENT EQUALITY STATEMENT: We are committed to equal opportunities and aim for a workforce representative of the population we serve. We welcome applications from all sections of the community and diverse groups. Shortlisting decisions do not consider equal opportunities criteria. Please complete equal opportunities questions on the application. The Trust is committed to employing and supporting people with disabilities and interviews candidates who meet the minimum essential criteria. We welcome LGBTQ+ applicants and encourage use of inclusive pronouns. We promote public sector equality duties and values of Care, Respect and Responsibility, with actions to eliminate discrimination and harassment. We support staff networks and Allies within the organisation.

Application Details

By applying, you declare that information is true and complete. Applicants are advised to apply early as vacancies may close before the advertised date. Please ensure you provide referees and contact details. Data may be transferred to applicant management systems and NHS records if offered a position.

About the Team and Vision

As part of the NHS People Promise, wellbeing and work-life balance are priorities, with flexible working options and reasonable adjustments where possible. The Dudley Group aims to provide excellent health care and improve health for all, aligning with their vision and values.