Senior Care Coordinator

NHS; Wokingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Wokingham is seeking a Senior Care Coordinator to lead a team, ensuring high-quality care delivery. You will oversee team efficiency, manage finance tasks, and collaborate with various departments. The ideal candidate has over 4 years' experience in care coordination and strong leadership skills. Join a values-driven organization committed to fairness and exceptional service.

Benefits

Exclusive discounts at retailers

Access to Wellness Centre

Discounts on gym memberships

Employee Assistance Programme

25 days annual leave + bank holidays

Qualifications

• At least 4 years' experience in care coordination or operational roles in health/social care.
• Strong leadership and coaching skills with a collaborative mindset.
• Proven ability to manage finance-related tasks.
• Excellent communication, problem-solving, and organisational skills.

Responsibilities

• Lead and develop a team of Care Coordinators.
• Oversee rota efficiency and workforce deployment.
• Resolve payroll and billing queries.

Skills

Leadership skills

Problem-solving

Organisational skills

Communication

Care management systems

Education

NVQ/QCF Level 3 or higher in Health & Social Care

Tools

Microsoft Office

Job description

Overview

The Libertatem Healthcare Group was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. As a Senior Care Coordinator, you will lead a team of Care Coordinators to deliver exceptional service, overseeing rota efficiency, workforce deployment, and compliance processes. You will also collaborate with various teams to ensure smooth service delivery and champion best practices in care coordination.

Main duties of the job

The Senior Care Coordinator role is focused on operational excellence, team development, and financial oversight as well as supporting the management of care packages. The successful candidate will have at least 4 years' experience in care coordination or operational roles in the health/social care sector, strong leadership and coaching skills, and proven ability to manage finance-related tasks. They will also possess excellent communication, problem-solving, and organisational skills, and be proficient in using care management systems and Microsoft Office.

About us

The Libertatem Healthcare Group is a values-driven organisation committed to fairness, inclusion, and exceptional service. They are rated OUTSTANDING with the Care Quality Commission and are a registered provider with CIW in Wales.

Job responsibilities

Location: Wokingham | Full-Time | Health & Social Care Sector

Are you an experienced care coordination professional ready to take the next step in your career? We’re looking for a Senior Care Coordinator to lead and inspire our coordination team, ensuring the delivery of high-quality, person-centred care across our services.

This Senior Care Coordinator role is focused on operational excellence, team development, and financial oversight as well as an element of supporting with the management of care packages. If you are passionate about improving systems, supporting teams, and driving service quality, we’d love to hear from you.

Key responsibilities

• Lead, coach, and develop a team of Care Coordinators to deliver exceptional service.
• Oversee rota efficiency, workforce deployment, and compliance processes.
• Resolve payroll, billing, and timesheet queries with a focus on accuracy and improvement.
• Collaborate with Clinical, HR, and Operational teams to ensure smooth service delivery.
• Champion best practices in care coordination, documentation, and system use.

What you’ll bring

• At least 4 years’ experience in care coordination or operational roles in health/social care.
• Strong leadership and coaching skills with a collaborative mindset.
• Proven ability to manage finance-related tasks (payroll, billing, rota validation).
• Excellent communication, problem-solving, and organisational skills.
• Confidence using care management systems (e.g., One Touch) and Microsoft Office.
• A full driving licence and access to your own transport.

Desirable

• NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field.
• Experience managing or mentoring teams.
• Knowledge of CQC regulations and complex care delivery.

Why Join Us?

• Be part of a values-driven organisation committed to fairness, inclusion, and exceptional service.
• Play a key role in shaping care delivery and operational excellence.
• Work in a supportive environment where your leadership makes a real difference.

Benefits

• Access to our benefits and communication platform:
• Exclusive discounts at thousands of recognised retailers
• Access to our Wellness Centre
• Support with financial wellbeing
• Discounts on gym memberships
• Discounts on healthcare cash plans
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Birthday off
• Sonderwell Summer Nights
• 25 days annual leave + bank holidays

Ready to lead with purpose? Apply now and help us deliver care that truly makes a difference.

Libertatem Healthcare Group is a values-driven organisation established to provide the best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide clients with care and support wherever they are located. Our care and support packages place our clients’ independence at the centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

• At least 4 years' experience in care coordination or operational roles in health/social care. NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.