Senior Business Support Assistant - Administration

NHS Scotland; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major healthcare provider is seeking a Senior Business Support Officer to manage the diaries of senior management, coordinate complaints, and provide administrative support. Applicants should have excellent communication skills, a flexible approach, and experience in business administration. This role offers a Monday to Friday schedule, contributing to the overall efficiency of the organization.

Qualifications

• Excellent verbal and written communication skills are essential.
• Ability to prioritise workloads effectively is required.
• Accurate data entry of clinical and non-clinical information.

Responsibilities

• Manage diaries for the senior management team.
• Coordinate complaints for the service.
• Provide general business administration and secretarial support.

Skills

Excellent verbal and written communication skills

Ability to prioritise workloads

Accurate data entry of clinical and non-clinical information

Flexible approach and effective team player

Experience in Business Administration team or similar role

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Role

Senior Business Support Officer We are seeking a Senior Business Support Assistant to manage the diaries of the senior management team, coordinate complaints for the service, act as the point of contact for VRF submissions, and provide general business support. The shift pattern for this post is Monday to Friday, 8am to 8pm. The post holder will be part of the Business Administration team; this role is integral to the business support and provides administrative and secretarial services to the multi-disciplinary team as required. Sexual health services offer board-wide input across NHSGGC. With a flexible approach, you should possess excellent verbal and written communication skills, be able to prioritise workloads, accurately input clinical and non-clinical data, and be an effective team player. The post holder will also support the generic functions and duties administered within the wider administration and business support section as required across the city.

Informal contact: Chris McGuire Quinn 0141 211 8130

Responsibilities

• Manage diaries for the senior management team.
• Coordinate complaints for the service.
• Act as the point of contact for VRF submissions.
• Provide general business administration and secretarial support to the multidisciplinary team.
• Support the generic functions and duties within the wider administration and business support section across the city.

Qualifications and skills

• Excellent verbal and written communication skills.
• Ability to prioritise workloads.
• Accurate data entry of clinical and non-clinical information.
• Flexible approach and effective team player.
• Experience as part of a Business Administration team or similar role is desirable.

Equality, inclusion and additional information

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.