Senior Business Intelligence Analyst

NHS; Gloucester; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

A public healthcare organization in Gloucester is seeking a Senior Business Intelligence Analyst to support its operations. This role involves data collection, analysis, and reporting, requiring excellent communication skills to present complex information clearly. Candidates must have experience in information analysis, strong problem-solving skills, and a degree or equivalent experience. The salary ranges from £38,682 to £46,580 per annum.

Qualifications

• Educated to degree level or evidence of equivalent experience within Performance and Information team environment.
• Experience within a Performance and Information team environment.
• Line Management Experience required.

Responsibilities

• Communicate complex reports to non-statisticians clearly.
• Explain conflicting information impacting service delivery.
• Propose solutions to problems within complex datasets.

Skills

Information analysis

Excellent communication

Problem-solving

Data interpretation

Experience with Tableau

Education

Degree in relevant field or equivalent experience

Membership of AphA

Tools

Tableau

Job description

Senior Business Intelligence Analyst - Gloucestershire Health and Care NHS Foundation Trust

The closing date is 26 September 2025

Hybrid working model between home and the Gloucester office, with a minimum of 2 days per month in the office.

We are looking for a highly talented individual to work within the Business Intelligence Team and to support with Business Partnering our operational services. The post will contribute to the delivery of team objectives by producing timely presentation of information, completing reports in an accurate and concise format, and monitoring performance against local and national targets for services delivered by Gloucestershire Health and Care NHS Foundation Trust. The role uses a variety of data and analytical skills including data collection, data manipulation, data interpretation and appropriate statistical methods, and proactively promotes the use of information.

Main duties of the job

• Communicate complex reports to non-statisticians, explaining the detail and methodology in an easy to understand manner with effective visualisations.
• Explain conflicting information which may be challenging and contentious with significant organisational impact or impact on service delivery.
• Challenge assumptions as appropriate.
• Maintain confidentiality of all patient identifiable data (patients and staff) in day-to-day working environment.
• Identify problems and inconsistencies within complex datasets, and identify and propose solutions.
• Compare Trust data quality with benchmarks and external organisations, identifying good practice or areas for improvement.
• Work closely with Operations teams, Clinical Systems team and Data Warehouse team, coordinating work to deliver key priorities and deadlines across the organisation.
• Build and maintain good working relationships with internal and external stakeholders.
• Line management responsibilities to include managing day-to-day tasks.
• Demonstrate excellent planning and organisational skills to meet deadlines and balance competing deliverables.
• Ensure all processes and procedures are fully documented.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys and Pulse surveys provide opportunities to tell us about experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. Highlights include:

• 72% would recommend the Trust as a place to work, ranking 1st for Provider Trusts in the South West region.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, ranking 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, above the England NHS average.

This high-level overview shows we are in a healthy position with strong engagement, and we continue to prioritise becoming a Great Place to Work with top-quartile performance.

Job responsibilities

Gloucestershire Health and Care is committed to embedding personalised care through all services as part of our high-quality care strategy. Personalised care empowers people to lead the lives they want to live, starting with conversations about what matters to them. We aim to make effective use of our people’s skills and experience to deliver the best possible patient care. What Matters to You is a guiding principle as you join us.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

Qualifications

• Educated to degree level or evidence of equivalent experience within Performance and Information team environment
• Evidence of continued professional development including membership of AphA (Association of Professional Healthcare Analysts)

Experience

• Experience within a Performance and Information team environment
• Line Management Experience
• Expert level of skill in information analysis and interpretation of complex information
• Experience of working with new data sets and supporting change
• Proactive approach to identifying issues and resolving problems
• Excellent communication skills to scope the work program and present complex sometimes conflicting information
• Experience in Tableau or other reporting software

Communication Style

• Excellent concise presentation of information
• Good explanations/examples of analytical experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service will be made to check for any previous criminal convictions.

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Salary: £38,682 to £46,580 per annum pro rata