Senior Business Analyst

Ideagen; Nottingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global technology firm is seeking a Senior Business Analyst to lead complex system integration projects linking Salesforce and Zuora solutions. You will collaborate with stakeholders, define system requirements, and manage cross-functional projects to enhance operational efficiency. Ideal candidates have significant experience in technology-driven environments, strong Salesforce capabilities, and excellent analytical skills. This hybrid position promotes a balanced work-life environment in Nottingham and offers a chance to shape innovative solutions.

Benefits

Flexible work arrangements

Work-life balance

Qualifications

• Proven experience as a Business Analyst in technology‑driven environments.
• Strong Salesforce expertise, including CRM configuration and automation tools.
• Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations.

Responsibilities

• Leading Salesforce implementation and optimization initiatives.
• Defining detailed system requirements for integrations and automation projects.
• Managing cross‑functional projects from scoping through delivery.

Skills

Business Analyst experience

Salesforce expertise

CPQ platforms experience

Stakeholder management

Analytical mindset

Job description

Role Purpose

Location- Head Office in Ruddington, Nottinghamshire

Level - Experienced Professional

Department - Product R&D

Working Pattern - Hybrid (three days a week in the head office)

Benefits - Benefits at Ideagen

In this Senior Business Analyst role, you'll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation – gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations.

Responsibilities

• Leading Salesforce implementation and optimization initiatives
• Defining detailed system requirements for integrations and automation projects
• Managing cross‑functional projects from scoping through delivery
• Creating comprehensive technical documentation and process flows
• Participating in steering groups and providing strategic insights
• Supporting acquisitions through system integration planning

Skills and Experience

• Proven experience as a Business Analyst in technology‑driven environments
• Strong Salesforce expertise, including CRM configuration and automation tools
• Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations
• Knowledge of renewal processes, CRM migrations, or customer lifecycle management
• Excellent stakeholder management and requirements gathering capabilities
• Ability to translate business needs into technical specifications
• Strong analytical mindset with exceptional attention to detail

About Ideagen

Ideagen is the invisible force behind many things we rely on every day – from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that’s always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future‑ready team, and AI is part of how we work smarter. If you’re curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [e-mail]. All matters will be treated with strict confidence. At Ideagen, we value the importance of work‑life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!