Senior Business Analyst

Talent; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment agency is seeking two Business Analysts for a dynamic program in Manchester. This hybrid role requires extensive experience within the public sector and a proven track record of delivering GDS-compliant digital services. Candidates must possess strong Agile methodologies expertise and exceptional communication skills to manage complex stakeholder relationships. The position comes with a competitive rate of £400 per day inside IR35, initially for 6 months, starting this January.

Qualifications

• Extensive experience within central government or public sector.
• Track record of delivering services that meet GDS standards.
• Ability to document technical concepts for non-technical stakeholders.

Responsibilities

• Champion User-Centred Design within technical environments.
• Apply GDS Standards to technical deliverables.
• Lead Agile ceremonies and processes in teams.

Skills

User-Centred Design principles

Government Design Principles (GDS)

Agile methodologies

Business process mapping (BPMN)

Strong communication skills

Tools

Jira

Confluence

Job description

Job Description

• Business Analyst
• Hybrid Working - 1-2 Days in Manchester
• 400 per a day inside IR35
• 6 Months initially

We have a rare opportunity for two Business Analysts to join a dynamic technical programme within the public sector. Starting this January, you will work alongside technical teams to solve complex problems and deliver robust solutions.

This role is ideal for analytical thinkers who thrive in technical environments and are looking for a secure, meaningful role to kickstart the year.

Key responsibilities

• Champion User-Centred Design principles within a technical environment, ensuring all technical solutions are driven by user needs and research insights.
• Apply Government Design Principles (GDS) Standards to all deliverables, ensuring services pass GDS Service Assessments (Alpha / Beta / Live) and meet accessibility regulations.
• Collaborate with User Researchers and UX Designers to translate user journeys and service blueprints into actionable technical requirements and backlog items.
• Lead Agile ceremonies and processes within cross-functional teams, driving sprint planning, refinement, and retrospectives to maintain delivery momentum.
• Map and analyze complex public sector business processes (As-Is and To-Be), identifying bottlenecks and opportunities for automation or digital optimisation.
• Bridge the gap between policy and technology, ensuring that digital solutions comply with legislative frameworks and departmental strategy.
• Drive process re-engineering initiatives, focusing on reducing operational cost and improving the citizen experience through technical innovation.

Experience

• Extensive experience working within central government or wider public sector bodies, with a deep understanding of the unique constraints, governance, and policy drivers.
• Proven track record of delivering digital services that meet the Government Digital Service (GDS) Service Standard. Experience guiding projects through GDS assessments (Alpha, Beta, Live) is highly essential.
• Expert knowledge of Agile methodologies (Scrum, Kanban, etc.) with the ability to lead refinement sessions and manage complex backlogs in tools like Jira and Confluence.
• Strong experience working within multidisciplinary UCD teams. You must demonstrate how you have worked alongside User Researchers and Content Designers to turn user needs into technical specifications.
• Advanced proficiency in mapping complex business processes (BPMN) and identifying opportunities for technical efficiency and automation.
• Ability to understand and document technical concepts (e.g., APIs, data migrations, system integrations) and communicate them clearly to non-technical stakeholders.
• Exceptional communication skills with the ability to influence senior stakeholders and manage conflicting priorities in a political environment.
• 400.00 / day

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