Senior Building Manager

Cobalt Consulting (UK) Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading commercial estate management firm is seeking a Senior Building Manager in West London to lead operations across a flagship campus. The successful candidate will deliver high-standard building management, handle occupier queries, manage service contracts, and ensure compliance. Strong customer service orientation and IOSH or NEBOSH certification are essential for this site management role with oversight of multiple commercial buildings.

Qualifications

• Strong experience in managing multi-let office buildings.
• Ability to liaise with a wide range of stakeholders.
• Technical understanding combined with customer focus.

Responsibilities

• Deliver a best-in-class FM service across multiple buildings.
• Act as the lead point of contact for all occupier queries.
• Manage hard and soft service contracts and performance reviews.
• Ensure all statutory inspections and documentation are audit-ready.
• Coordinate reactive and planned maintenance across infrastructure.
• Manage service charge budgets and variances.
• Support ongoing ESG initiatives and accreditations.
• Deliver minor works and refurbishment projects.

Skills

Customer service

Building management

Stakeholder engagement

Budget management

Education

IOSH or NEBOSH certification

Job description

Overview

Cobalt is seeking a Senior Building Manager to take operational leadership of a flagship commercial estate in West London. This modern three-acre campus featuring over 250,000 sq ft of Grade A workspace, retail units, and standout occupier amenities including a sports court, roof terraces, cycle facilities, as well as a vibrant public realm, all designed to prioritise wellbeing, sustainability, and community.

As the Senior BM, you will be responsible for delivering a consistently high standard of building management across two primary buildings. This is a highly visible role with broad influence across service delivery, occupier experience, sustainability and compliance.

Key Responsibilities

• Deliver a best-in-class FM service across multiple commercial buildings within the estate.
• Act as the lead point of contact for all occupier queries, service issues, and stakeholder engagement.
• Manage hard and soft service contracts, including regular contractor meetings and performance reviews (SLAs/KPIs).
• Ensure all statutory inspections, permits to work, and H&S documentation are up-to-date and audit-ready.
• Coordinate reactive and planned maintenance across M&E and fabric infrastructure, ensuring service continuity.
• Manage all service charge budgets across your assets, including quarterly reconciliations and variance tracking.
• Support ongoing ESG initiatives and accreditations
• Deliver minor works and refurbishment projects from scoping to completion.

Cobalt is seeking a polished, customer-service led FM professional with strong experience in managing multi-let office buildings previously. You'll combine technical understanding with customer focus & commercial awareness, alongside the ability to liaise with a wide range of stakeholders. An IOSH or NEBOSH is essential.

If you are interested in this role please apply online for this role immediately as this position may interview and appoint before the closing date of this advert