Senior Booking Coordinator - Central Clinic Scheduling

Birmingham Community Healthcare NHS foundation Trust; Nechells; On-site; GBP 20,000 - 30,000; Full time

Job summary

A regional healthcare provider in Nechells is seeking a Senior Booking Clerk to manage the appointment booking process for children and families. The role requires strong customer service skills and the ability to input clinical data accurately. Candidates should have experience in a similar environment and be able to provide excellent support to parents/carers, ensuring efficiency in service delivery. This position offers full-time and part-time opportunities within a dedicated team aiming to provide high-quality healthcare services to the community.

Qualifications

• Experience in a customer service role is preferred.
• Ability to handle sensitive information confidentially.
• Knowledge of the healthcare system is advantageous.

Responsibilities

• Manage appointment booking and clinic administration.
• Input clinical activity data accurately into the RIO system.
• Support parents/carers with appointment queries.

Skills

Customer service orientation

Data input accuracy

Communication skills

Education

None specified

Tools

RiO system

Job description

A regional healthcare provider in Nechells is seeking a Senior Booking Clerk to manage the appointment booking process for children and families. The role requires strong customer service skills and the ability to input clinical data accurately. Candidates should have experience in a similar environment and be able to provide excellent support to parents/carers, ensuring efficiency in service delivery. This position offers full-time and part-time opportunities within a dedicated team aiming to provide high-quality healthcare services to the community.