Senior Barista - London Soho

DR. MARTENS; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned footwear company based in London is seeking a Senior Barista to lead their café operations. In this role, you will create a vibrant environment that promotes connection and culture through high-quality coffee. The ideal candidate possesses strong leadership skills and a passion for customer service, aiming to enhance the overall café experience while embodying the company's core values.

Benefits

Bonus incentives

Welcome pair of Docs

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Complimentary access to virtual GP

Opportunities for growth

Qualifications

• Proven experience as a Barista or in a similar role.
• Ability to create a lively and engaging atmosphere.
• Strong understanding of customer needs and behaviors.

Responsibilities

• Lead daily café operations ensuring quality service.
• Support and coach other Baristas.
• Manage café stock and collaborate with leadership.

Skills

Coffee craft

Team leadership

Customer service

Communication

Tools

Coffee equipment

Job description

Overview

Dr. Martens is a globally recognisable and culturally influential British brand with over 65 years of heritage. We are launching a café space inside our Brewer Street Beacon Store — a place where coffee, culture, and community collide. As Senior Barista, you’ll help lead this new concept, bringing high-end coffee craft and team energy to the heart of the store. This isn’t just about making great coffee; it’s about creating a space that feels alive — where customers connect, stories are shared, and every detail reflects the Dr. Martens spirit.

At Dr. Martens, we live and breathe our 3 core values — BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

Responsibilities

• Lead daily café operations, ensuring quality, consistency, and pace across service.
• Support and coach Baristas, helping build confidence, skill, and team rhythm.
• Manage specialist stock including coffee, food, and event-related items.
• Collaborate with store leadership to align café experience with brand activations.
• Flex between café and retail space, supporting storytelling and customer connection.

DM Way success factors

• Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
• Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future
• Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role
• Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas
• Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth
• Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision
• Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
• Organise: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team

What’s in it for you?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Complimentary access to virtual GP via the RetailTrust
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

Diversity and inclusion

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Your fundamental qualities

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.