Senior Aviation Connectivity Delivery Lead

Amazon; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global technology company in the United Kingdom is seeking a Sr. Customer Delivery Manager to manage customer onboarding for aviation deployments as part of their Global Enterprise Services organization. This role involves leading complex, multi-aircraft projects, working closely with various technical teams to ensure successful implementation of satellite connectivity. Ideal candidates will have a strong background in project management, a degree in a relevant field, and proficiency in both English and French. This position is critical for enhancing the customer experience and facilitating aviation connectivity.

Qualifications

• Experience in technology-related sales, business development, or consulting.
• Experience working directly with enterprise or mobility customers.
• Understanding of aviation regulatory requirements and certification processes.

Responsibilities

• Lead customer onboarding execution for aviation deployments.
• Manage customer experience through project tracking.
• Ensure successful service delivery from contract signature.

Skills

Project management expertise

Aviation industry knowledge

English language proficiency

French language proficiency

Customer service alignment

Education

Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering

Tools

Aviation connectivity systems

Satellite communications

Job description

A leading global technology company in the United Kingdom is seeking a Sr. Customer Delivery Manager to manage customer onboarding for aviation deployments as part of their Global Enterprise Services organization. This role involves leading complex, multi-aircraft projects, working closely with various technical teams to ensure successful implementation of satellite connectivity. Ideal candidates will have a strong background in project management, a degree in a relevant field, and proficiency in both English and French. This position is critical for enhancing the customer experience and facilitating aviation connectivity.