Senior Assistant Technical Officer & High-Cost Clinical Services

NHS; Greater London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A healthcare organization in Greater London is looking for a Senior Assistant Technical Officer in the Pharmacy department. The role involves assisting pharmacy services in high-cost therapies and providing patient support. The candidate should have GCSE qualifications, experience in a pharmacy, and familiarity with dispensing systems. The position offers a salary range of £30,546 to £32,207 per annum and invites applications until 25 January 2026.

Benefits

Salary including High-Cost Area Supplement

Opportunity to join the NHS Pension Scheme

Free 24/7 independent counselling service

Learning and development opportunities

Flexible working friendly organisation

Qualifications

• Educated to GCSE standard including Maths and English.
• BTEC or NVQ level 2 in pharmaceutical services or equivalent.
• Recent experience working in a Pharmacy.

Responsibilities

• Assist in provision of clinical pharmacy service in dispensaries.
• Work with Pharmacy Technicians for managing workflow in dispensaries.
• Support stock control including ordering and receiving stock.
• Undertake assembly of medicines for patients after training.

Skills

Excellent organisational skills

Problem solving skills

Education

GCSE standard including Maths & English

BTEC or NVQ level 2 in pharmaceutical services

Tools

Ascribe/EMIS Dispensing System

Job description

Senior Assistant Technical Officer – High-Cost & Clinical Services

The closing date is 25 January 2026

The post holder will be based within the pharmacy department at Moorfields City Road site and gain experience in the development and delivery of Pharmacy services within high-cost therapies, outpatients and day-care settings.

Main duties of the job

To assist in the provision of a safe and efficient clinical pharmacy service in the Pharmacy dispensaries including dispensing of High-Cost Therapies and Homecare. The post holder will be working in a patient facing area as part of the dispensary clinical pharmacy team.

The post holder will work in conjunction with the Lead Pharmacy Technicians for High-Cost Therapies and Clinical Services and the Senior Pharmacy Technicians to manage and coordinate workflow in the dispensaries, monitoring the quality of service provided and to actively promote the implementation of important Trust initiatives for out-patients and day-case services.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Job responsibilities

The post holder will provide support to the Pharmacy Technicians and Pharmacists in the Pharmacy dispensaries in accordance with relevant Standard Operating Procedures (SOPs).

To receive prescriptions from patients or from the day-case wards for dispensing.

Following a period of training and assessment, to undertake the assembly of medicines for individual outpatients, day‑cases and in‑patients.

To give out specific dispensed and checked medications with appropriate instructions to patients after appropriate training and assessment.

To support stock control within the dispensaries including ordering and receiving stock from Pharmacy stores and distribution and stock rotation.

To process prescription and over‑the‑counter payments where applicable.

To assist in ward stock top ups after appropriate training.

To be involved in stock control for ancillary stock (e.g., bottles, bags, and labels) in the Pharmacy dispensaries and ensure these are available in suitable quantities.

To ensure that all relevant Patient Information Leaflets (PILs) and any supplementary patient leaflets or instruction sheets are photocopied and are always available.

To be involved in accurate stock control of medicines in the Pharmacy dispensaries and within clinical areas.

To maintain clean and tidy dispensing facilities and safe systems of work including expiry date checking and correct disposal of medications.

To undertake mandatory training.

To be responsible for the filing of prescriptions on a daily basis.

To undertake answering the telephone and dealing with queries where necessary, including liaising with other Pharmacy staff both at City Road and at Network sites.

To handle medicines returned from the wards/departments and patients, making the appropriate computer records, and disposing of unwanted/expired stock following Trust policies and departmental procedures and in accordance with national guidance and legislation.

To assist the Lead and Senior Pharmacy Technicians in receipt of medicinal stock from pharmaceutical wholesalers when necessary.

To assist in the prompt matching process of all delivery notes, orders, and invoices.

Where necessary, to book and arrange deliveries of medicinal stock to Moorfields Network sites.

Where necessary, to arrange deliveries of medicines supplied on prescription to patients homes either by post or same‑day courier.

Person Specification

Education/Qualification

• Educated to GCSE standard or equivalent including Maths & English
• BTEC or NVQ level 2 in pharmaceutical services or equivalent

Experience

• Recent experience of working in a Pharmacy
• Experience of working in a Pharmacy dispensary

Knowledge

• Ascribe/EMIS Dispensing System

Skills

• Excellent organisational skills and problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Moorfields Eye Hospital NHS Foundation Trust

£30,546 to £32,207 a year per annum incl. HCAS