Senior Account Manager - CX & Data Platforms (EMEA)

Espire Infolabs; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT services provider is seeking to hire a Senior Account Manager in London. The ideal candidate will have over 10 years of experience in software and services sales, primarily in the European market, with a strong background in managing key accounts and enhancing client satisfaction. This role emphasizes expertise in Customer Experience Management and solutions across Retail, Supply Chain, and Logistics domains. Exposure to the EMEA region is beneficial.

Qualifications

• 10+ years of experience in software and services sales.
• Proven track record in managing key accounts and driving client satisfaction.
• Experience in Retail, Supply Chain, and Logistics domains.

Responsibilities

• Manage key accounts and expand business within existing clients.
• Drive client satisfaction and engagement.
• Develop strategies for customer experience management.

Skills

Sales expertise in software and services

Client management

Customer Experience Management

Platform Engineering

Data & Integration solutions

Job description

A leading IT services provider is seeking to hire a Senior Account Manager in London. The ideal candidate will have over 10 years of experience in software and services sales, primarily in the European market, with a strong background in managing key accounts and enhancing client satisfaction. This role emphasizes expertise in Customer Experience Management and solutions across Retail, Supply Chain, and Logistics domains. Exposure to the EMEA region is beneficial.