Senior Account Manager

Network Talent; United Kingdom; Hybrid; GBP 50,000 - 74,000; Full time

Job summary

A leading legal services firm is seeking a Senior Account Manager based in the Southwest of England. This hybrid role involves building and maintaining client relationships, managing product support, and driving revenue through upselling and cross-selling. The ideal candidate has over 4 years of B2B account management experience and familiarity with solicitor accounts is a plus. The package includes a basic salary up to £50,000 and an OTE of over £24,000, along with various benefits.

Benefits

Car allowance

Private medical cover

Access to EAP

Pension options

25 days annual leave plus bank holidays

Qualifications

• 4+ years of B2B account management experience.
• Experience selling into or managing solicitor accounts is preferable.
• Candidates from various backgrounds will be considered.

Responsibilities

• Build and maintain long-term client relationships.
• Manage client onboarding and product support.
• Identify upselling and cross-selling opportunities.

Skills

B2B account management experience

Client relationship building

CRM system management

Upselling and cross-selling

Education

Law degree or law-related degree

Job description

Senior Account Manager - Southwest of England

Established over 10 years ago, our client is a market‑leading legal services & technology provider, growing rapidly across the UK. They are a multi‑award‑winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes.

Following a period of high‑growth, they are now looking for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross‑selling.

This organisation has a first‑class product offering and hold product development to a high standard within the business; they have recently acquired another organisation help elevate their services & offering even further.

This is a hybrid role for candidates based in the Southwest of England.

Responsibilities

• Build & maintain long‑term relationships with a range of new and existing clients (through email, telephone, online meetings and in‑person meetings)
• Act as main point of contact for full product portfolio
• Manage client onboarding & training as well as long‑term product support
• Regularly work with clients to ensure they’re getting as much out of the software as possible
• Identify areas for upselling & cross‑selling
• Effective CRM system management
• Collaborate with wider internal teams where necessary

The Successful Candidate

• 4+ years B2B account management experience; candidates with a variety of different backgrounds will be considered
• Experience selling into / managing solicitor or conveyancing firm accounts
• A law degree / law‑related degree would be a plus
• Based in the Southwest of England

Senior Account Manager Package

• Basic salary : up to £50,000
• OTE : +£24,000
• Car allowance
• Private medical cover
• Access to EAP
• Pension options
• 25 days annual leave plus bank holidays