Senior Account Handler

The Workpoint; Manchester; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading Chartered Insurance Broker is seeking a Senior Account Handler in Manchester. You will manage the full insurance cycle, develop client relationships, and require strong communication and insurance knowledge. The role offers up to £40k plus bonuses, private medical insurance, and 25 days annual leave with flexible working options available.

Benefits

Private medical insurance

Life assurance

Support with CII qualifications

25 days annual leave plus extra Christmas holiday

Qualifications

• Broad experience in the commercial insurance sector is required.
• Ability to explain insurance concepts and cover options clearly.

Responsibilities

• Manage the full insurance cycle of your book and handle new business enquiries.
• Develop and maintain strong client relationships.
• Collaborate with colleagues to support client needs.

Skills

Communication skills

Attention to detail

Customer service skills

Education

Minimum 5 GCSEs including Maths and English at A-C/4-9 level

Job description

Overview

We are looking for a Senior Account Handler to join an award winning, Chartered Insurance Broker in the North West. You will be responsible for the full insurance cycle of your book and handling new business enquiries. You will also need your outstanding communication skills and insurance industry knowledge to get to know each client and help them understand the ever-changing world of insurance.

Responsibilities

• Manage the full insurance cycle of your book and handle new business enquiries.
• Develop and maintain strong client relationships, providing clear explanations of insurance concepts and cover options.
• Collaborate with colleagues to support client needs and ensure high-quality service.

Qualifications

• Minimum 5 GCSEs or equivalent including Maths and English at A-C/4-9 level
• Broad experience in the commercial insurance sector
• Great communication skills
• Fantastic attention to detail
• Exceptional customer service skills

Details

• Salary: up to £40k, plus Christmas bonus
• Benefits: private medical, life assurance, support with CII qualifications (if this is of interest)
• Leave: 25 days annual leave (increases with service) plus extra Christmas holiday outside of annual entitlement
• Location: North West (office with collaborative spaces); flexible working available
• Hours: Full Time, 9am - 5pm, Monday to Friday
• Company: The Workpoint
• Posted: Sep 28th 2025
• Closes: Oct 29th 2025

Note: This description retains the essential requirements and responsibilities while removing unrelated boilerplate content.