Senior 3rd Line Network & Security Analyst

Computacenter PLC; Nottingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading IT services provider is seeking an experienced 3rd Line Network and Security Analyst to join their team in Nottingham. This role involves providing advanced technical support, managing technical projects, and mentoring junior analysts. Candidates should possess a minimum of 3 years experience in network support and strong knowledge of LAN/WAN technologies. The position also requires security clearance or willingness to undergo clearance. This team values collaboration and innovation to drive service excellence.

Qualifications

• Minimum 3 years experience in 3rd Line network support.
• Strong knowledge of LAN/WAN, routing, switching, and firewall technologies.
• ITIL process knowledge and experience in a NOC or multi-customer environment.

Responsibilities

• Provide advanced technical support and fault management for customer environments.
• Deliver technical projects and manage escalations.
• Mentor 2nd Line analysts to enhance team capability.

Skills

Advanced technical support

Problem-solving

Excellent communication

Organisational skills

Collaboration

Mentoring

Tools

Cisco

Palo Alto

Checkpoint

Juniper

Load balancers

Job description

A leading IT services provider is seeking an experienced 3rd Line Network and Security Analyst to join their team in Nottingham. This role involves providing advanced technical support, managing technical projects, and mentoring junior analysts. Candidates should possess a minimum of 3 years experience in network support and strong knowledge of LAN/WAN technologies. The position also requires security clearance or willingness to undergo clearance. This team values collaboration and innovation to drive service excellence.