Senior 2nd Line IT Technician – Multi-Site Support

North Kent College; Dartford; On-site; GBP 29,000; Full time

Job summary

A regional educational institution in Dartford is seeking a motivated Senior 2nd Line IT Technician to provide comprehensive IT support across its campuses. You will manage IT requests, ensuring vital issues are escalated effectively. The position offers a competitive salary of £28,130 per annum, 33 days of annual leave, and benefits including a pension scheme and access to onsite facilities. Join a dynamic IT Services team and enhance your career in IT support.

Benefits

33 days annual leave

Pension scheme

Free parking

Onsite facilities including gyms

Qualifications

• Enthusiastic and willing to learn.
• Ability to work independently.
• Comfortable working across multiple sites.

Responsibilities

• Provide first-line IT support across all College sites.
• Manage, prioritise, and action HelpDesk tickets.
• Support endpoint devices including Windows, Android, iOS and macOS.

Skills

Communication skills

Problem-solving skills

Teamwork

Adaptability

Job description

A regional educational institution in Dartford is seeking a motivated Senior 2nd Line IT Technician to provide comprehensive IT support across its campuses. You will manage IT requests, ensuring vital issues are escalated effectively. The position offers a competitive salary of £28,130 per annum, 33 days of annual leave, and benefits including a pension scheme and access to onsite facilities. Join a dynamic IT Services team and enhance your career in IT support.