SEND Finance Support Officer

London Borough of Hillingdon; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Greater London is seeking a SEND Finance Support Officer responsible for delivering financial support for SEND Education Health Care Plans. The role involves resolving financial queries, collaborating with multidisciplinary teams, and maintaining compliance with financial regulations. The ideal candidate will have strong financial management skills and a commitment to customer service. Full in-house training will be provided for the right candidate.

Qualifications

• Experience in financial management processes.
• Ability to collaborate with multi-disciplinary teams.
• Strong customer service orientation.

Responsibilities

• Provide support for SEND Education Health Care Plans financial packages.
• Resolve financial queries related to SEND.
• Maintain compliance with Financial Regulations.
• Support budget authorization processes.

Skills

Financial management

Customer service

Team collaboration

Attention to detail

Job description

About us

At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon. With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities. Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!

What does a Send Finance Support officer do at Hillingdon?

Operational Service Delivery:

• delivery support to SEND Education Health Care Plans financial packages using the SEND case management system (EHM).
• resolving SEND financial queries (including payment enquiries) and ensure appropriate financial controls are in
• Responsibility for delivering, routine, and emergency tasks against the SEND service standards to ensure consistency in maintaining service
• Deliver a skilled and flexible support service across SEND, and to react to peaks and troughs of work.
• To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to high standards of customer
• Maintain an understanding of the SEND operational workflow processes and linkage with other systems.
• Prioritise tasks assigned to the team
• Escalate any risks and issues to the Team Lead and / or Line Manager.
• Ability to learn complex and specialised administrative processes and systems to meet changing service requirements including changes to legislation that impacts SEND.
• To provide more general support to service areas if the need
• Ensure compliance with Financial Regulations with respect to budget commitments and payments and report any breaches.
• Support internal budget commitment authorisation processes to ensure effective delivery of supplier
• Demonstrate cost-consciousness and identify any cost-effective changes to own way of
• Ensure all purchasing and procurement is conducted in line with the corporate guidelines with appropriate use of the Council’s financial

About you

As a Special Educational Needs (SEND) and Disability Finance Admin Officer you will be expected to collaborate closely with our SEND Team and other stakeholders to support financial health of our organisation. You will be expected to liaise closely with the SEND Team ensuring accurate financial packages are uploaded on to the inhouse data base, maintaining up to date records, and dealing with funding enquires. Full inhouse training will be given for the right candidate.

What we offer